R
RunPod9mo ago
moco

terminal

Cant connect to web terminal or ssh to pod
No description
13 Replies
ashleyk
ashleyk9mo ago
What kind of pod is this?
moco
mocoOP9mo ago
gpu
ashleyk
ashleyk9mo ago
What template is it running?
moco
mocoOP9mo ago
Custom template
ashleyk
ashleyk9mo ago
Then you need to add TCP port 22 to your template, and also ensure that your Docker image installs openssh-server and starts the sshd service.
moco
mocoOP9mo ago
We have used that Docker image before and we could connect easly
ashleyk
ashleyk9mo ago
Did you check the public IP filter at the top of the page to ensure that your pod gets a public IP?
Madiator2011
Madiator20119mo ago
is pod started or its loop on container start
moco
mocoOP9mo ago
We use secure cloud it started, right now is we restarted him
ashleyk
ashleyk9mo ago
Is it constantly restarting in the container logs?
moco
mocoOP9mo ago
No At the start everything is started and we cant connect now we did some changes to template, and pod is still downloading resources but problem is that we could not connect when pod is started
justin
justin9mo ago
Honestly, this feels like a bug with a custom template. If you are using a runpod template as a base, works fine, so it makes me suspect something about calling your openssh etc isn't being called properly. Can add some internal logs to validate. Wouldn't make sense ssh just breaks down for a custom template but nothing else, cause I use a lot of custom templates too
ashleyk
ashleyk9mo ago
Yep, I fully agree
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