58 Replies
Please press win + r. Then, enter tpm.msc. Then, send a photo of the app that opens
Also press win+r. Then search msinfo32 and send a photo of the app that opens
Hm u need to update ur tpm version
how
That, my sensei will tell u cuz i have no fckng idea
š
@Saucywan get in here :val_CatBigStare:
RAWR
šļø š„ š¦
š
Hm
You require tpm 2.0 not 1.2
@jidat Read that document I sent you
ya ik val worked when i was on widnows 10
Ok sire
page 10
ive alrdy done the go to device manger and set it to 2.0 it worked for an hour then stoped working again
Why did you update to windows 11?
Windows 11 should require tpm 2.0
my computer blue screen mid game and crashed my save files so i had to reinstall windows
You should be able to update to 2.0
One moment
Uh i don't think ur cpu supports TPM 2.0
I just checked the list
š
But they have TPM chip
i can force it tho right?
just like how techincally my laptiop cant support windows 11
now how do i do tat
that
Never mind it looks like your device supports a TPM update
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=rf87d&oscode=wt64a&productcode=latitude-14-5480-laptop
Please use the following link to download the firmware update
After it is ran it should guide you through how to do everything
If you need help please ask
By device u mean their cpu?
They have a dedicated tpm chip
it isn't in the documentation but you can tell by the response of the tpm.msc
See how the manufacturer name isnt Intel or amd
Oh
So its just on their mobo?
Yes
?
Ohk gotcha
š
^^ @M A R Z
ohh ok thxx lemme do it
ive clicked on it 3x now and nothin is happening
@Saucywan
What do you mean
Click on what
ive downloaded the file
went to my folder click on it click yes and nothing has happened
One sec I'll see what happens
Dell TPM Update Utility for Windows/DOS
Download
1. Click Download File, to download the file.
2. When the File Download window is displayed, click Save to save the file to your hard drive.
Clear the TPM (See Notes 2, 3 and 4)
1. Before running the TPM update utility, clear the TPM Owner.
Disable TPM Auto Provisioning in Windows (See Note 4)
1. Boot to Windows
2. Launch the PowerShell Command window in Administrator mode
3. At the Powershell command prompt, start the command:
Disable-TpmAutoProvisioning4. Confirm the following results: - AutoProvisioning: Disabled 5. Reboot the system, to BIOS Setup by pressing F2. 6. Navigate to Security > TPM 1.2/2.0 Security. 7. Click the Clear checkbox and select Yes at the prompt to clear the TPM settings. (You can skip it if the item is grayed out) 8. Click Exit to save changes. 9. Reboot system to Windows. 10. Confirm the TPM is not owned. The TPM should no longer be automatically provisioned by Windows. 11. When the TPM update is finished, launch the PowerShell command in Administrator mode to re-enable the auto provisioning.
Enable-TpmAutoProvisioning12. Confirm the following results: - AutoProvisioning: Enabled Updating the TPM update utility from Windows environment 1. Browse to the location where you downloaded the file and double-click the new file. 2. Windows System auto restarts and updates the TPM during the system startup. 3. When the TPM update is finished, the system auto reboots to take effect. ^ @M A R Z
its just insta gos into downloades files
Yeah like it should
oh
lemme swithc to my phone im going to boot
Powershell?
.
What are you doing?
I think you're skipping some steps
You do not need to go to your bios yet
Im on step 1 boot windows
You're already in windows
Why did you restart
Just select Windows boot manager and press enter and you'll launch back into windows
I did im back
Mb
Did the steps cleaing the tp thingy now its this
what-
You have Bitlocker enabled
bro
Why tf u in the recovery mode
Whats that
And how do i get rid of it
They're not it's cause they have Bitlocker encryption enabled
Oh
To update they needed to reset the tpm keys
BRo
WHY
Huh
Bro has some rly important stuff on that drive :val_CatBigStare:
The drive did get cleared so not anymore i gueaa
But main thing
Follow the on-screen instructions
You'll need to either get or create a recovery key
When you set up Bitlocker it should have gave you it
Lemme ask my dad
He said i might have to format my computer again
You can get the recovery key by entering the Microsoft login
aka . ms/myrecoverykey
The url is blocked
But there is a URL to get your recovery key