V
VALORANT10mo ago
jiaxian

Account permanently suspended

Hello guys, I wanted to know why my account got suspended by saying a third party app was detected. I didn't use any cheating or scripting applications!
Solution:
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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37 Replies
Solution
VANGUARD
VANGUARD10mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jiaxian
jiaxianOP10mo ago
All my friends said ticket is useless,but I will try I use it for store checking It's a store checking app, may I know if it's verified by riot?
jiaxian
jiaxianOP10mo ago
No description
boas
boas10mo ago
That’s probably not why your banned It’s a tracker it’s not cheats
jiaxian
jiaxianOP10mo ago
How about the valk app I use it to check store
Geniux
Geniux10mo ago
store checking apps are never riot approved. most of them are known to sell your account data i think. probably due to that reason, your account got locked - because an app sold your login data and riot saw that as a "account sharing" reason - which is against TOS and bannable
jiaxian
jiaxianOP10mo ago
Thank you
Geniux
Geniux10mo ago
:OKAY:
jiaxian
jiaxianOP10mo ago
Is that possible to unban the account if I send ticket
Geniux
Geniux10mo ago
possible - i guess yeah its not very likely, but always worth an attempt
boas
boas10mo ago
Yes But it’s unlikely Like this guy said
jiaxian
jiaxianOP10mo ago
Thanks guys I will try later
Geniux
Geniux10mo ago
gl
jiaxian
jiaxianOP10mo ago
If still banned I guess I have to create new account
boas
boas10mo ago
Also change your log in details Also did you spend money on the account?
Geniux
Geniux10mo ago
keep in mind that you got banned for 3rd party ban. -> you got a HWID ban, read below
VANGUARD
VANGUARD10mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
jiaxian
jiaxianOP10mo ago
Yeah I did but not much If you ask me of course it's tragic Does it mean I might get unbanned after 4 months
boas
boas10mo ago
Just contact ticket they will tell you
Geniux
Geniux10mo ago
well originally i didnt read your first message. 3rd party bans will not be reversed. the account you played on is basically deleted (perma banned, no chance for unban) with the HWID ban you cant play on any other account for 4 months, each and every account you try to play on will be banned or locked too. so yes - you will be kind of unbanned after 4 months but no - your account is lost
Unknown
Unknown10mo ago
That is so messed up So if it's a false ban let's say Valorant just basically stole all your money wild
Geniux
Geniux10mo ago
basically
Unknown
Unknown10mo ago
Which is exactly what happened to me
Geniux
Geniux10mo ago
to be exact the 3rd party app did
Unknown
Unknown10mo ago
No description
No description
Unknown
Unknown10mo ago
I am not giving up tho
Saucywan
Saucywan10mo ago
They'll just blacklist you Literally won't accomplish anything
Unknown
Unknown10mo ago
Well they just did steal my money basically and wasted my time and grind Their system is so bad
Saucywan
Saucywan10mo ago
Your appeal was denied. And you were banned for breaking the terms of service
Unknown
Unknown10mo ago
They won't tell me for what neither like what app or anything
Saucywan
Saucywan10mo ago
Why the hell would they do that
Unknown
Unknown10mo ago
What if it is a false ban tho? They would only unban me if I was famous streamer or smth
Saucywan
Saucywan10mo ago
They would be able to know if it was false
Unknown
Unknown10mo ago
But I never cheated or anything?
Saucywan
Saucywan10mo ago
I know people who were unbanned
Unknown
Unknown10mo ago
I even got a riot gun buddy from a staff because of my good rating as a teammate, showing fair play and all that grinded that game for 2+ years I lost all of that progress just like that, I did not cheat or anything I know I am dragging this, but it's just so dang unfair because I really did nothing
jiaxian
jiaxianOP9mo ago
Thanks to everyone who answered my question here. After I contacted valorant support, my account was unbanned.
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