Crashing

My game just recently started randomly crashing and idk why it does that... Tried reinstalling but did not work.
Solution:
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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143 Replies
jidat
jidatβ€’10mo ago
Is it crashing mid game? Or when u like alt tab or just as u start a match or crashes on loading screen
π•Ύπ–•π–†π–ˆπ–Š
It crashes midgame Never when i am in the lobby or in agent select I do have enough Ram and i also have around 100gb of storage left on my ssd
Saucywan
Saucywanβ€’10mo ago
How much is enough?
Saucywan
Saucywanβ€’10mo ago
Oh. Ok
π•Ύπ–•π–†π–ˆπ–Š
And i have never had other games running at the same time
Saucywan
Saucywanβ€’10mo ago
What do you mean by crashing? Do you get the dump error? Where it asks you to create a memory dump
π•Ύπ–•π–†π–ˆπ–Š
It just closes itself and there i am on my homescreen
Saucywan
Saucywanβ€’10mo ago
Ok When does it crash?
π•Ύπ–•π–†π–ˆπ–Š
Randomly midgame Never in the lobby or in agent select
Saucywan
Saucywanβ€’10mo ago
Launch the game and go into the shooting range Wait a minute open task manager and send me a photo of it
π•Ύπ–•π–†π–ˆπ–Š
I am sadly not home at the moment but i looked it up yesterday and i can tell you that i only use areound 25% of my cpu
Saucywan
Saucywanβ€’10mo ago
Also, if you know how to turn on task managers GPU category Oh ok 25% for valorant or total
Saucywan
Saucywanβ€’10mo ago
What CPU do you have?
π•Ύπ–•π–†π–ˆπ–Š
I7 12400KF I think
Saucywan
Saucywanβ€’10mo ago
That’s not possible That product number does not match
π•Ύπ–•π–†π–ˆπ–Š
could be i7 12700
Saucywan
Saucywanβ€’10mo ago
It has to be that
π•Ύπ–•π–†π–ˆπ–Š
okay yeah then its that one
Saucywan
Saucywanβ€’10mo ago
I’m guessing your gpu is also high-end
π•Ύπ–•π–†π–ˆπ–Š
What again is a gpu ? Ah yeah sry
jidat
jidatβ€’10mo ago
Ur graphics card
π•Ύπ–•π–†π–ˆπ–Š
its a 3070
Saucywan
Saucywanβ€’10mo ago
Yeah I don’t see an issue there @jidat I can’t fall asleep Sooooo I’m here now
jidat
jidatβ€’10mo ago
Have u recently updated ur drivers? Count sheeps :val_CatBigStare:
π•Ύπ–•π–†π–ˆπ–Š
I have updated them after the game crashes started
jidat
jidatβ€’10mo ago
It works Trust
π•Ύπ–•π–†π–ˆπ–Š
It really does
Saucywan
Saucywanβ€’10mo ago
:val_KEKW:
jidat
jidatβ€’10mo ago
So anyway
Saucywan
Saucywanβ€’10mo ago
:Bedge: πŸ‘ Do a memory test
jidat
jidatβ€’10mo ago
How often does it crash?
π•Ύπ–•π–†π–ˆπ–Š
After around 2 matches and after the first time it crashed it happens more often Whats that ?
Saucywan
Saucywanβ€’10mo ago
It make sure your ram isn’t dying A very bad bad thing So I hope it isn’t that
π•Ύπ–•π–†π–ˆπ–Š
Why would ram die ?
jidat
jidatβ€’10mo ago
Cuz i stabbed it
Saucywan
Saucywanβ€’10mo ago
Hm
jidat
jidatβ€’10mo ago
Does it crash in any other games or just valo?
π•Ύπ–•π–†π–ˆπ–Š
Not that i know
Saucywan
Saucywanβ€’10mo ago
Does windows crash
π•Ύπ–•π–†π–ˆπ–Š
I dont think so
jidat
jidatβ€’10mo ago
It started happening after the new patch?
π•Ύπ–•π–†π–ˆπ–Š
Eh that was around 2 days ago ? Right ? yeah never had problems before
jidat
jidatβ€’10mo ago
A little more than that But figures
Saucywan
Saucywanβ€’10mo ago
a) do the memory test to be safe, b) having the crash logs will be helpful I can’t read them rn but I will in the morning
π•Ύπ–•π–†π–ˆπ–Š
Alright ill try to do that
jidat
jidatβ€’10mo ago
Also when u reinstalled the game, did u fully uninstall val,riot client and vanguard or just deleted their folders and went on with ur day?:val_CatBigStare:
π•Ύπ–•π–†π–ˆπ–Š
I reinstalled valorant Idk if that was enough
jidat
jidatβ€’10mo ago
U didn't reinstall vanguard?
π•Ύπ–•π–†π–ˆπ–Š
I am not sure
jidat
jidatβ€’10mo ago
Reinstall it then
π•Ύπ–•π–†π–ˆπ–Š
Alright ill do that right after the memory test When i am home... Thank you guys for the help
Saucywan
Saucywanβ€’10mo ago
:Gekko_Wingman_Pat:
jidat
jidatβ€’10mo ago
:Gekko_Wingman_Pat:
Saucywan
Saucywanβ€’10mo ago
:peepoPats:
reez
reezβ€’10mo ago
have the same issue. game closes after u already played a game in the 2nd game mid game no error. Tried reinstalling vanguard, riot, valorant twice and it didnt work. also updated drivers. This is an issue since the patch a decent amount of people have been having it. Sent a ticket to riot they asked me for logs and said they were working on it. I would recommend restarting ur pc after each game. Factory resetting pc also worked for some people apparently
π•Ύπ–•π–†π–ˆπ–Š
Oh alright then... btw what is factory resetting ?
reez
reezβ€’10mo ago
Wiping all the data on ur pc basically. I would not recommend it if u have imporant stuff just wait for the patch. Also disabling anti virus and disabling medal also helped me a bit Everytime before u play a match just restart pc only thing that worked 100% for me
π•Ύπ–•π–†π–ˆπ–Š
Alright ill do that Thanks man
jidat
jidatβ€’10mo ago
Huh weird The only thing i can make out from this is vanguard changing or corrupting a file after the patch Or ur antivirus shutting vanguard off
reez
reezβ€’10mo ago
Yeah I looked into both of those it could possibly be the vanguard issue since I’m not positive I did the best possible way to reinstall it but all I know is it’s not just him
will
willβ€’10mo ago
check for corrupted files by going to cmd running it as administrator and typing the cmd "sfc /scannow"
(=🝦 ﻌ 🝦=)
I've tried everything I've suggested to Riot and reinstalled Windows. But this is continuing and all my friends in Korea seem to be experiencing an error after the patch. Reinstalling the vanguard ddu - latest version graphics card driver Reinstall Windows 10 Reinstalling the game Update after bios initialization I tried everything, but it didn't work. I also monitored it with HWMonitor, but there was no problem with the parts at all.
Saucywan
Saucywanβ€’10mo ago
You did a memory test right?
Saucywan
Saucywanβ€’10mo ago
And the result?
Saucywan
Saucywanβ€’10mo ago
That’s not a memory test Press type that into windows search You should get the windows memory diagnostic
(=🝦 ﻌ 🝦=)
this???
Saucywan
Saucywanβ€’10mo ago
Yes
(=🝦 ﻌ 🝦=)
Windows Memory Diagnostics tested your computer's memory and confirmed that there were no errors.
Saucywan
Saucywanβ€’10mo ago
Great
reez
reezβ€’10mo ago
this is what riot said. For me I believe it was actually Medal doing it
No description
(=🝦 ﻌ 🝦=)
Did that work out?
reez
reezβ€’10mo ago
havent played a game yet but before that i believe whenever i didnt have medal running it didnt crash ill let u know after my game though
(=🝦 ﻌ 🝦=)
My girlfriend uses outplayed too but she doesn't have the same problem as me
reez
reezβ€’10mo ago
its obviously not gonna be everyone just try disabling some and see if it works
cc
ccβ€’10mo ago
happening to me too
Hxkrr
Hxkrrβ€’10mo ago
it was happening to me too the other days mid game randomly just completely closed without any message or confirmation
cc
ccβ€’10mo ago
https://discord.com/channels/679875946597056683/1211889511974572052 is this whats happening to u check video @Hxkrr
Hxkrr
Hxkrrβ€’10mo ago
yeah same exact thing i was smoking site and the next everything just disappears
(=🝦 ﻌ 🝦=)
How is it?
Hxkrr
Hxkrrβ€’10mo ago
i dont have medal or any recording software i usually only have valorant tracker open but it used to be fine
(=🝦 ﻌ 🝦=)
I've been playing 4 games, but there's no crashing valorant tracker overwolf?
Hxkrr
Hxkrrβ€’10mo ago
yeah it was happening yesterday and the day before that
cc
ccβ€’10mo ago
yeah i closed it
Hxkrr
Hxkrrβ€’10mo ago
but i played 3 games today and it was fine
cc
ccβ€’10mo ago
and it still closes lol
Hxkrr
Hxkrrβ€’10mo ago
and it only seems to happen in comp for me another thing for me is that it only crashes once so if u play another match after restarting valorant after it crashes it doesnt crash again
(=🝦 ﻌ 🝦=)
It's obvious that vanguard is taking the wrong program
Hxkrr
Hxkrrβ€’10mo ago
until the next day why would they force close any of my programs to begin with?
jidat
jidatβ€’10mo ago
Hm is it showing any error codes? So it doesn't interfere with vanguard To ensure nobody is cheating
Hxkrr
Hxkrrβ€’10mo ago
nope nada
(=🝦 ﻌ 🝦=)
No error code. Just close it
Hxkrr
Hxkrrβ€’10mo ago
but if i dont have any exploits or cheats why is it still closing my stuff
jidat
jidatβ€’10mo ago
Whats ur disk,cpu and ram usage at the time of crash?
Hxkrr
Hxkrrβ€’10mo ago
usually like 60% for ram
jidat
jidatβ€’10mo ago
Like what?
Hxkrr
Hxkrrβ€’10mo ago
cpu is like 40-50% valorant
jidat
jidatβ€’10mo ago
Its closing what?
Hxkrr
Hxkrrβ€’10mo ago
valorant vanguard closes valorant
jidat
jidatβ€’10mo ago
What is closing valorant?
Hxkrr
Hxkrrβ€’10mo ago
at least thats what im hearing from u guys
jidat
jidatβ€’10mo ago
Where did u get that from?
Hxkrr
Hxkrrβ€’10mo ago
this and i always play with google and stuff closed
jidat
jidatβ€’10mo ago
And who is he?
Hxkrr
Hxkrrβ€’10mo ago
idk
jidat
jidatβ€’10mo ago
To say that Vanguard will never close valorant like that
Hxkrr
Hxkrrβ€’10mo ago
well what do u know so valorant just randomly closes for no reason?
jidat
jidatβ€’10mo ago
Alot actually There is a reason for evrything
Hxkrr
Hxkrrβ€’10mo ago
so do you know why valorant closes randomly then? no error codes nothing
jidat
jidatβ€’10mo ago
What u can do is reinstall vanguard completely
Hxkrr
Hxkrrβ€’10mo ago
just straight to my desktop tried that
(=🝦 ﻌ 🝦=)
It’s no use.
Hxkrr
Hxkrrβ€’10mo ago
uninstalled vanguard and riot client and valorant literally doesnt change anything and it only started after the new patch
jidat
jidatβ€’10mo ago
Did u delete them using control panel?
(=🝦 ﻌ 🝦=)
It's no use installing a new vanguard
jidat
jidatβ€’10mo ago
Also deleted the folders
Hxkrr
Hxkrrβ€’10mo ago
yeah? yeah i do that razer cortex and i go into the valorant folders n stuff
jidat
jidatβ€’10mo ago
Whats the up time on ur cpu?
Hxkrr
Hxkrrβ€’10mo ago
2 hours rn after 3 valorant matches too so i got on and played 3 matches but usually its like 10-20 minutes after i boot up my computer and i have fast startup disabled so cpu starts fresh
jidat
jidatβ€’10mo ago
Did it crash during those matches? How often does the crash happens anyway
(=🝦 ﻌ 🝦=)
It's random, so we can't know exactly
Saucywan
Saucywanβ€’10mo ago
Have you guys opened tickets?
Hxkrr
Hxkrrβ€’9mo ago
Not yet
Saucywan
Saucywanβ€’9mo ago
Please open one You can use the link below
Solution
VANGUARD
VANGUARDβ€’9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Hxkrr
Hxkrrβ€’9mo ago
I heard that the support hasnt really done anything for the people who have opened tickets They jus say the same thing and the normal trouble shooting stuff
cc
ccβ€’9mo ago
yep opened one yesterday no response yet
Saucywan
Saucywanβ€’9mo ago
That’s a literally what they’re supposed to do
Hxkrr
Hxkrrβ€’9mo ago
Yeah but it doesnt work Like capping ur fps to ur monitor refresh rate aint gonna change a thing If valorant still crashes
Saucywan
Saucywanβ€’9mo ago
How many people are having this? Valorant crashing completely? If you could please reply to that message
$jamal$
$jamal$β€’9mo ago
ur laptop or pc sucks
jidat
jidatβ€’9mo ago
Might have something to do with drivers I say wipe ur nvidia drivers and reinstall them
SwissFF22
SwissFF22β€’9mo ago
For me it was fine for 2 days and yesterday my game closed itself twice but i was able to renter thr game like normal. My drivers should all be up to date
jidat
jidatβ€’9mo ago
Did it happen today?
SwissFF22
SwissFF22β€’9mo ago
Well timezone wise yesterday and today mid night(arpund like midnight or so GMT+1)
reez
reezβ€’9mo ago
try this by the way
No description
SwissFF22
SwissFF22β€’9mo ago
Funny is. Yesterday i didnt had it but my friend did XD
π•Ύπ–•π–†π–ˆπ–Š
My friend from Germany baught herself a new Pc so that her crashes (because of hardware) would not happen again. It arrived last friday and since then my game started crashing... Btw there is another thing that could help I have not tried it yet but we could reinstall graphics drivers just search up "ddu uninstaller" Is this from wikipedia ? are they saying monitors cant show more than 60 Hz ?
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