V
VALORANT13mo ago
iwkms

HEEELPP!!!!! tpm 2.0 + secure boot issue

I already had this problem months ago, this week I solved it but today it came back again.
No description
Solution:
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Jump to solution
53 Replies
Saucywan
Saucywan13mo ago
Is the post solved?
iwkms
iwkmsOP13mo ago
no
Saucywan
Saucywan13mo ago
Then do not mark it as solved
iwkms
iwkmsOP13mo ago
aaaaa ok
Saucywan
Saucywan13mo ago
Window key + r Msinfo32 Send a photo of the app that opens
iwkms
iwkmsOP13mo ago
No description
iwkms
iwkmsOP13mo ago
is Brazil :/
Saucywan
Saucywan13mo ago
Do you know what brand your motherboard is?
iwkms
iwkmsOP13mo ago
bro i don't found this i search for found but not
Saucywan
Saucywan13mo ago
Please press win + r. Then, enter tpm.msc. Then, send a photo of the app that opens
iwkms
iwkmsOP13mo ago
"Unable to find a compatible TPM" The last time I solved this was by activating firewall, which by the way I tried to activate and deactivate but it didn't work.
Saucywan
Saucywan13mo ago
Your computer doesnt support tpm meaning that you may not be able to play Valorant (*sometimes using a different account will remove the restriction) Enabling secure boot may remove the restriction as well To guide you on how to enable secure boot I need to know what manufacturer your motherboard is but in the info you currently sent me it looks completely empty I will guide you on how to do that once you respond
iwkms
iwkmsOP13mo ago
I was able to play normal Valorant until a few months ago I got banned, coming back this week I saw that I was having the same problem. I managed to fix it but it came back today
Saucywan
Saucywan13mo ago
It will appear and disappear depending on various factors, It's calculated by Vanguard and known as the security risk Do you have discord, on your phone?
iwkms
iwkmsOP13mo ago
ye
Saucywan
Saucywan13mo ago
Open cmd (Command prompt) as an administrator and enter: shutdown /r /fw /t 0
iwkms
iwkmsOP13mo ago
i play lol in this moment after this i go
Saucywan
Saucywan13mo ago
Ok
iwkms
iwkmsOP13mo ago
ok i finish after this i make? the client does not have the necessary privilege" say this
Saucywan
Saucywan13mo ago
Make sure to run it as an administrator
iwkms
iwkmsOP13mo ago
how to this?
Saucywan
Saucywan13mo ago
In Windows search when you right click it you should have the option
Saucywan
Saucywan13mo ago
No description
iwkms
iwkmsOP13mo ago
aa ok "The system could not find the environment option you entered.(203)"
Saucywan
Saucywan13mo ago
Hm Restart your computer, While it's restarting keep on pressing the del (delete) key
iwkms
iwkmsOP13mo ago
ok Hi After this? I open the bios
Saucywan
Saucywan13mo ago
Send me a photo
iwkms
iwkmsOP13mo ago
No description
Saucywan
Saucywan13mo ago
Go to the boot tab and send a photo
iwkms
iwkmsOP13mo ago
No description
Saucywan
Saucywan13mo ago
Go to the security tab And send a photo
iwkms
iwkmsOP13mo ago
No description
Saucywan
Saucywan13mo ago
Hm I don't see secure boot Try the advanced tab
iwkms
iwkmsOP13mo ago
No description
Saucywan
Saucywan13mo ago
oh you already sent that my bad @mythea I'm pretty sure they don't have the option to turn on secure boot I also cannot find where to turn on uefi mode
mythea
mythea13mo ago
it's already on uefi
Saucywan
Saucywan13mo ago
Yeah I know that But I can't find the option to turn it off anyways
mythea
mythea13mo ago
also wtf is that board lol
Saucywan
Saucywan13mo ago
No idea
mythea
mythea13mo ago
why it has no info
Saucywan
Saucywan13mo ago
It's something from somewhere
mythea
mythea13mo ago
modded ? idk man
Saucywan
Saucywan13mo ago
@crxsh.biel So basically you're screwed
mythea
mythea13mo ago
wth uses something with even basic info removed
Saucywan
Saucywan13mo ago
Make a ticket with riot
Solution
VANGUARD
VANGUARD13mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Saucywan
Saucywan13mo ago
^
iwkms
iwkmsOP13mo ago
Ok Thanks
Saucywan
Saucywan13mo ago
You can still play I believe by just using a different account Do note that account may also face the same restrictions It also takes up to three days for them to respond I can't help you with your security risk because the main way of decreasing it is by updating your BIOS but I have no idea how to do that because I've don't know who made your bios
iwkms
iwkmsOP13mo ago
Ok
mythea
mythea13mo ago
some stupid modder decided to remove all manufacturer's info
iwkms
iwkmsOP13mo ago
on another account you have the same problem I'll look into how I can change this
mythea
mythea13mo ago
u can't get the info back manually unless u have contact with that stupid modder u can find some info on the board though should be written there s/n, manufacturer, model, etc

Did you find this page helpful?