V
VALORANTβ€’10mo ago
KouhaiE

erm..

everytime i try to launch val or riot client it just shows this.. ive restarted my computer and nothing has worked
No description
Solution:
Wait a sec, it opened successfully. So I tried to exit in the bar and I launched as admin. Idk if it'll be like this forever but it's opened for now, thankfully.
Jump to solution
95 Replies
jidat
jidatβ€’10mo ago
What OS is that?
KouhaiE
KouhaiEOPβ€’10mo ago
win 11 still like this after an hour now i cant even uninstall it :v
jidat
jidatβ€’10mo ago
Why can't u uninstall? There is prob a way to fix it without uninstalling
KouhaiE
KouhaiEOPβ€’10mo ago
im tryna reinstall it right? but whenever i uninstall it from "add or remove programs" nothing happens :v this is really annoying im tryna play 😭 okay i reinstalled it and its still the same :/
KouhaiE
KouhaiEOPβ€’10mo ago
No description
KouhaiE
KouhaiEOPβ€’10mo ago
fun
Saucywan
Saucywanβ€’10mo ago
Please remove the following directory: (if riot client is installed on the C drive) C:\Riot Games And to reinstall from: https://playvalorant.com
AxYEre
AxYEreβ€’10mo ago
So basically we need to delete the Riot Games Folder that the has Vanguard, Riot Client and Valorant and reinstall?
jidat
jidatβ€’10mo ago
Uh vanguard doesn't count in that folder i think
Saucywan
Saucywanβ€’10mo ago
That folder does not contain vanguard
AxYEre
AxYEreβ€’10mo ago
ah I see
jidat
jidatβ€’10mo ago
Uninstall using control panel if u want to tho
AxYEre
AxYEreβ€’10mo ago
tried but it says I need to uninstall the game first
jidat
jidatβ€’10mo ago
:Gekko_Wingman_Pat: I have uninstalled and reinstalled it multiple times without having to uninstall the game
AxYEre
AxYEreβ€’10mo ago
Can I just delete the folder?
jidat
jidatβ€’10mo ago
@Saucywan does it actually work like that? Yea Wait
AxYEre
AxYEreβ€’10mo ago
with control panel that's the massage I got
jidat
jidatβ€’10mo ago
Just delete the game using control panel
Saucywan
Saucywanβ€’10mo ago
Open the tray icon right click the vanguard icon and click uninstall
Saucywan
Saucywanβ€’10mo ago
No description
Saucywan
Saucywanβ€’10mo ago
No description
Saucywan
Saucywanβ€’10mo ago
No description
AxYEre
AxYEreβ€’10mo ago
done do I delete the client from control panel or folder? will Valorant game get deleted too?
Saucywan
Saucywanβ€’10mo ago
control panel
AxYEre
AxYEreβ€’10mo ago
aight
AxYEre
AxYEreβ€’10mo ago
No description
AxYEre
AxYEreβ€’10mo ago
this is what I get πŸ˜…
Saucywan
Saucywanβ€’10mo ago
Uninstall valorant
AxYEre
AxYEreβ€’10mo ago
aight
AxYEre
AxYEreβ€’10mo ago
This is after I deleted the game
No description
Saucywan
Saucywanβ€’10mo ago
Press yes
AxYEre
AxYEreβ€’10mo ago
aight, and then redownload with the exe?
Saucywan
Saucywanβ€’10mo ago
Then go to the riot games folder at C:\ And delete it
AxYEre
AxYEreβ€’10mo ago
I downloaded mine in G within another folder as well delete that?
Saucywan
Saucywanβ€’10mo ago
Yup
AxYEre
AxYEreβ€’10mo ago
Like that one?
No description
Saucywan
Saucywanβ€’10mo ago
Yup
AxYEre
AxYEreβ€’10mo ago
aight Right so the client is opened now and I'm reinstalling rn. Thanks for the help.
Saucywan
Saucywanβ€’10mo ago
np
KouhaiE
KouhaiEOPβ€’10mo ago
Already don't that Done* though I'll try it again maybe I missed a few files I'll let you know if it fixed it
AxYEre
AxYEreβ€’10mo ago
@Saucywan It didn't work. I just finished reinstall and restarted my laptop but it says not found again πŸ₯²
Saucywan
Saucywanβ€’10mo ago
^ This?
AxYEre
AxYEreβ€’10mo ago
yes it's back and yes my OS is Win 11 as well idk if that effects anything :v
Solution
AxYEre
AxYEreβ€’10mo ago
Wait a sec, it opened successfully. So I tried to exit in the bar and I launched as admin. Idk if it'll be like this forever but it's opened for now, thankfully.
Saucywan
Saucywanβ€’10mo ago
Oh hmmm weird
AxYEre
AxYEreβ€’10mo ago
I'll report back here if it happens again ig
AxYEre
AxYEreβ€’10mo ago
thanks bro
Saucywan
Saucywanβ€’10mo ago
Got it
jidat
jidatβ€’10mo ago
So making it run as admin do fix stuff sometimes πŸ’€
Saucywan
Saucywanβ€’10mo ago
That's not what that means I'm guessing it's just a weird windows install thing Or permissions incorrectly set up so it has to be ran as administrator
jidat
jidatβ€’10mo ago
Its prob a thing with their user account Yea a permission issue
Saucywan
Saucywanβ€’10mo ago
That's even if it being ran as an administrator is the fix
AxYEre
AxYEreβ€’10mo ago
Hi I'm back. So i closed the client and when I reopened it it was the same error and I tried running as admin but it didn't work this time. So guess it was luck :v
Saucywan
Saucywanβ€’10mo ago
I just realize this isn’t your ticket
AxYEre
AxYEreβ€’10mo ago
honestly, I only started getting this problem after updating valorant and also allowing Riot client to access private or public network iirc.
Saucywan
Saucywanβ€’10mo ago
And I marked it a solved Oops
AxYEre
AxYEreβ€’10mo ago
yea it ain't can we unmark?
Saucywan
Saucywanβ€’10mo ago
No
AxYEre
AxYEreβ€’10mo ago
rib, make new ticket? or keep it this way?
Saucywan
Saucywanβ€’10mo ago
@KouhaiE are you still having the error?
KouhaiE
KouhaiEOPβ€’10mo ago
Yeah I'll keep trying tmr.. it's 2am Huhu
Saucywan
Saucywanβ€’10mo ago
Ok πŸ‘
KouhaiE
KouhaiEOPβ€’10mo ago
Mannn I was looking forward to playing with the boys
Saucywan
Saucywanβ€’10mo ago
I will go ahead and see what I can find
KouhaiE
KouhaiEOPβ€’10mo ago
:( It was working like.. on the 22nd I got to play a match Then that's it I wasn't installing or uninstalling anythijg okay so ive done what they told me through email but nothing worked still the same :(
AxYEre
AxYEreβ€’10mo ago
@Saucywan do you think any of these would work? Rip I can't send the link sorry for the ping πŸ˜…
AxYEre
AxYEreβ€’10mo ago
I'm trying to do this but
No description
AxYEre
AxYEreβ€’10mo ago
I have 3???
No description
Saucywan
Saucywanβ€’10mo ago
That doesn't mean anything
AxYEre
AxYEreβ€’10mo ago
lmao aight then I though I had installed Riot Client 3 times somehow :v
gene
geneβ€’9mo ago
erm i have the same issue i reinstalled it and it worked but after a couple of hours it goes back to the same "not found" issue
Saucywan
Saucywanβ€’9mo ago
This issue should have been solved Just install riot client and it should go back to normal There was a patch
gene
geneβ€’9mo ago
imma try reinstalling it again then thanks
gene
geneβ€’9mo ago
it worked for the first part but then it still turned out like this again
No description
AxYEre
AxYEreβ€’9mo ago
Ok, so I recently tried to ask Riot support. They basically told me to white list Valorant and Riot Client. I did that and it worked once (again). Then I asked again and they told me to send them my Riot Logs by downloading Riot Repair Tool. They told me that I have to disable my anti virus and so here I am. It's currently on but idk if it'll last, hopefully it does (yes I turned my Avast off). So I guess it's because of Avast :v For me at least
CYCLONE
CYCLONEβ€’9mo ago
Hmmm maybe
AxYEre
AxYEreβ€’9mo ago
Still don't know if it'll last but I'll report back here if it doesn't
CYCLONE
CYCLONEβ€’9mo ago
Try
AxYEre
AxYEreβ€’9mo ago
Sapphire Friday at 09:16 Hi, AxYEre. Thanks for reaching out to us. I hope that you are doing well. Sapphire here, at your service! I understand that you are facing an issue with Riot Client not launching with error. First, let's try a few steps below: Reset Firewall Policy The steps for resetting the firewall policy are as per below: (Do take note that this will remove all the policies that you have applied previously) 1. Press the Windows key 2. Type CMD and run as administrator 3. Type in the following commands: β€’ netsh advfirewall reset 4. Once it's done, you will see OK. Message in your CMD Whitelisting The steps for whitelisting are as per below, whitelisting ensures that the system allows a proper connection to be established by the game to the internet: These are the filepaths you need to add: (Can be different if you installed VALORANT at other directories) VALORANT: C:\Riot Games\VALORANT\live\VALORANT.exe C:\Riot Games\VALORANT\live\Engine\Binaries\Win64\UnrealCEFSubProcess.exe C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping Riot Client: C:\Riot Games\Riot Client\RiotClientServices.exe Vanguard: C:\Program Files\Riot Vanguard\vgc.exe Whitelist Steps: 1. Press the shortcut keys Win+R to open the Run dialog box & Enter wf.msc and press the Enter key. 2. Click Inbound Rules (Left side panel), then click on New Rule (Right side Panel). 3. Select Program from the Rule Type window, then click Next. 4. Paste the Following Program Path given above. 5. Ensure Allow the connection is selected, then click Next. 6. Select When to apply the rule and click Domain, Private, and Public, then click Next. 7. Enter the Name of the program accordingly, then click Finish. Repeat all the steps until you have whitelisted VALORANT, Riot Client & Vanguard altogether. Also, please list out the solutions you have tried before. If you have any more questions, please let me know. Those are the steps they told me how to whitelist. Then it didn't work so they told me to turn off Avast I sent this here in case someone wants to try whitelisting
Saucywan
Saucywanβ€’9mo ago
@AxYEre Is it working?
AxYEre
AxYEreβ€’9mo ago
So it actually worked, I tried turning Avast back on and restarted my laptop but it reverted to error mode. I then tried to turn Avast back off and I was able to open Riot Client. Though I can't go in game to play due to hardware issues, turning off Avast seems to get Riot Client on, for me at least.
Saucywan
Saucywanβ€’9mo ago
Ok Looks like I already marked this as solved Have a great day
AxYEre
AxYEreβ€’9mo ago
Yes but again, this wasn't my question to begin with so, @KouhaiE how has your Valorant been?
Saucywan
Saucywanβ€’9mo ago
Oh RIGHT Somehow I keep on forgetting lol
AxYEre
AxYEreβ€’9mo ago
LMAO πŸ˜‚πŸ€£
KouhaiE
KouhaiEOPβ€’9mo ago
it fixed itself when i gave the temp folder administrator stuff on the settings idk why it didnt have it on the first place
AxYEre
AxYEreβ€’9mo ago
I see Cool Then maybe people can try this as well And yes, have a great day everyone!
Saucywan
Saucywanβ€’9mo ago
You too
teodorft
teodorftβ€’9mo ago
what was the actual fix? i got the same problem how did u do that
Saucywan
Saucywanβ€’9mo ago
^ This
teodorft
teodorftβ€’9mo ago
i dont think i have avast i turned of firewall and the virus thing tho nope still not launching
Saucywan
Saucywanβ€’9mo ago
Are you launching the client as an administrator
teodorft
teodorftβ€’9mo ago
yeah neither works what does ur compatibility settings look like on riot client? and riotclientservices.exe
Saucywan
Saucywanβ€’9mo ago
You shouldn't be using any
teodorft
teodorftβ€’9mo ago
alright aint working still should i give my temp folder admin? it worked one time, so i got to download valorant completely, but now the client isnt launching ill try to restart rq brb got any more tips? i logged into a new account on my pc, and it worked
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