temporary suspension

Please help, I’m scared of losing my account

Solution

The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

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KiritoOP•2/23/24, 12:23 AM

but no one has my account

KiritoOP•2/23/24, 12:23 AM

and its something really scary to lose all my money

KiritoOP•2/23/24, 12:24 AM

i even changed the password

Saucy•2/23/24, 12:51 AM

You can make a ticket to an appeal

Saucy•2/23/24, 12:51 AM

But you have been permanently banned

Saucy•2/23/24, 12:51 AM

Please use the link below to submit a ticket to riot

Solution

VANGUARD•2/23/24, 12:52 AM

KiritoOP•2/23/24, 1:12 AM

What do you mean I’ve been banned

KiritoOP•2/23/24, 1:13 AM

I can still enter my account

Saucy•2/23/24, 1:14 AM

It doesn’t matter

KiritoOP•2/23/24, 1:16 AM

What

KiritoOP•2/23/24, 1:16 AM

No way that actually happened

Saucy•2/23/24, 1:47 AM

Please make a ticket

KiritoOP•2/23/24, 1:59 AM

i did since yesterday

Saucy•2/23/24, 2:00 AM

Great. Please wait until they respond

KiritoOP•2/23/24, 2:06 AM

thanks just its a scary thing

KiritoOP•2/23/24, 2:10 AM

ive never let anyone boost my account

KiritoOP•2/23/24, 2:10 AM

its my hard work

KiritoOP•2/23/24, 2:11 AM

and id cry if they just cancell it for no reason

Romeo•2/23/24, 2:26 AM

were you able to fix it?

Romeo•2/23/24, 2:26 AM

i got the same message for no reason ive sent multiple tickets but i havent had any responses

KiritoOP•2/23/24, 2:32 AM

no man

KiritoOP•2/23/24, 2:32 AM

sent messages

KiritoOP•2/23/24, 2:32 AM

and im waiting

KiritoOP•2/23/24, 2:33 AM

its so scary bro

Romeo•2/23/24, 2:33 AM

ive been sending since yesterday

Romeo•2/23/24, 2:33 AM

havent had one response

Romeo•2/23/24, 2:33 AM

I literalyl went to bed and then woke up to that

Romeo•2/23/24, 2:33 AM

its hella scary

KiritoOP•2/23/24, 2:45 AM

is there no one of riot in the server or somethnig like that

KiritoOP•2/23/24, 3:00 AM

@Riot Schmick I have no right to bother you, but i wanted to know if you maybe know something about this

KKirito ive never let anyone boost my account

Schmick•2/23/24, 3:40 AM

idk why that person said that. section 7 covers all user rules. boosting is only one of many things listed there, and isn't necessarily what you got penalized for
https://www.riotgames.com/en/terms-of-service#id.3fwokq0

Riot Games

Original message was deleted

Schmick•2/23/24, 3:41 AM

and VAL 46 is platform downtime so idk why you're posting that in here

KKirito I can still enter my account

Schmick•2/23/24, 3:41 AM

if you can still log into the game, then you haven't been penalized at all right?

KiritoOP•2/23/24, 3:42 AM

I can enter to my account

KiritoOP•2/23/24, 3:42 AM

Just that every like 2 games or like that the same message appears and again 2 minute ban

KKirito Please help, I’m scared of losing my account

Schmick•2/23/24, 3:42 AM

i dont entirely understand it b/c error code 5 says it means that your account was logged into multiple places: https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT

VALORANT Support

Error Codes in VALORANT

Something's gone awry in VALORANT? Not to worry. It's why we're here, after all. If you received an error code, chances are there's a number attached. Simply find your number to learn what it means...

KiritoOP•2/23/24, 3:43 AM

I deleted everything to do with riot and fully cleaned the computer from it cause I don’t want issues for now

Schmick•2/23/24, 3:43 AM

but the message says something about behavior, not about being logged into from elsewhere

KiritoOP•2/23/24, 3:43 AM

Yeah

Schmick•2/23/24, 3:43 AM

so i'm not sure what's up w/that, but my suspicion would be that someone else is playing on your account

Schmick•2/23/24, 3:43 AM

have you checked your match history to see if someone is playing that isnt you?

KiritoOP•2/23/24, 3:44 AM

Fr? Thing is I changed password as soon as I saw that and also put a verification code with email

SSchmick have you checked your match history to see if someone is playing that isnt you?

KiritoOP•2/23/24, 3:44 AM

Thing is I have, and no one has the permission or credentials to enter my account

KiritoOP•2/23/24, 3:44 AM

Could it be a riot error?

Schmick•2/23/24, 3:44 AM

it's possible someone has one of your session IDs, in which case they dont need your password or verification code - that can happen if you ever use any 3rd party apps or enter your Riot creds into other apps.

KiritoOP•2/23/24, 3:45 AM

Valorant tracker

KiritoOP•2/23/24, 3:45 AM

That’s it honestly

KiritoOP•2/23/24, 3:45 AM

I don’t have anything else