temporary suspension
Please help, I’m scared of losing my account
Solution:Jump to solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
79 Replies
but no one has my account
and its something really scary to lose all my money
i even changed the password
You can make a ticket to an appeal
But you have been permanently banned
Please use the link below to submit a ticket to riot
Solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
What do you mean I’ve been banned
I can still enter my account
It doesn’t matter
What
No way that actually happened
Please make a ticket
i did since yesterday
Great. Please wait until they respond
thanks just its a scary thing
ive never let anyone boost my account
its my hard work
and id cry if they just cancell it for no reason
were you able to fix it?
i got the same message for no reason ive sent multiple tickets but i havent had any responses
no man
sent messages
and im waiting
its so scary bro
ive been sending since yesterday
havent had one response
I literalyl went to bed and then woke up to that
its hella scary
is there no one of riot in the server or somethnig like that
@Riot Schmick I have no right to bother you, but i wanted to know if you maybe know something about this
idk why that person said that. section 7 covers all user rules. boosting is only one of many things listed there, and isn't necessarily what you got penalized for
https://www.riotgames.com/en/terms-of-service#id.3fwokq0
Riot Games
Terms of Service
and VAL 46 is platform downtime so idk why you're posting that in here
if you can still log into the game, then you haven't been penalized at all right?
I can enter to my account
Just that every like 2 games or like that the same message appears and again 2 minute ban
i dont entirely understand it b/c error code 5 says it means that your account was logged into multiple places: https://support-valorant.riotgames.com/hc/en-us/articles/360045619633-Error-Codes-in-VALORANT
VALORANT Support
Error Codes in VALORANT
Something's gone awry in VALORANT? Not to worry. It's why we're here, after all. If you received an error code, chances are there's a number attached. Simply find your number to learn what it means...
I deleted everything to do with riot and fully cleaned the computer from it cause I don’t want issues for now
but the message says something about behavior, not about being logged into from elsewhere
Yeah
so i'm not sure what's up w/that, but my suspicion would be that someone else is playing on your account
have you checked your match history to see if someone is playing that isnt you?
Fr? Thing is I changed password as soon as I saw that and also put a verification code with email
Thing is I have, and no one has the permission or credentials to enter my account
Could it be a riot error?
it's possible someone has one of your session IDs, in which case they dont need your password or verification code - that can happen if you ever use any 3rd party apps or enter your Riot creds into other apps.
Valorant tracker
That’s it honestly
I don’t have anything else
then i'm not sure and you'll have to wait until you hear back from support
also make sure you take all these steps to protect your account https://discord.com/channels/679875946597056683/679877028991860876/1125813595884752947
You think I’ll get a message back? I’m just scared that nothing is gonna happen and all my time and money goes away 😦
yes you should
It’s heartbreaking to know I’m not doing anything and may lose all my hard work 😦
I understand it’s not on you tho
I do appreciate all your information
Sorry to bother so much
I will wait and hope they do answer me
::
:/
@Riot Schmick sorry but let me help out, the error code has been changed since they updated the article
The ban could be permanent or temporary
But again, please wait for your ticket to be replied to.
what makes you think that?
but given that they can log into the game, they arent banned
There have been other people with the exact same error code. That are indeed banned
It should’ve informed you from within riot client
If it didn’t that is very weird and you probably aren’t banned and you receive some sort of glitch
Yes, very weird. The normal behaviour is it wouldn’t let you to launch the game. And would open riot client and from there you would be able to see the ban
It should look something like this
error codes will never be changed easily
they will only add more error codes but not change the existing ones
and that error code isn't even about being banned
The actual error code means you have been logged out from somewhere else. But many of the people have also received different messages being displayed when the error code is used. I don’t think the actual error code has changed.
And every time it was used it is also been in company to a ban which the information about it is visible in the riot client
I suspect the person already knows that considering the title of this post
Or it’s just a wacky coincidence
are u sure
100% positive
u saw someone like this?
I don’t know what that means if you’re asking someone with the same error code that was banned yes
there was 8.03 update recently, they could've already been banned before that
I should probably stop saying banned, but I have seen people with 100 year temporary suspensions
but they tried to login while the maintenance is still on going
Again, looking at the title of the post I do believe they know they were suspended
he's getting kicked out of his account, likely someone kept logging to his acc
suspensions won't look like that
Why would they get that message then?
.
schmick explained tho
But why would the server return that message?
still has no relation to ban
And in the message itself, it says you can appeal
the server prob rejected his request cuz someone is still logging in
and the client also takes that return as maintenance
that two prompts is different thing
don't mix them up
I think we should just wait until they open riot client and see the ban because I’m really confident that they are banned or at least temporary ban for game modification
Arguing about it is never gonna get us anywhere anyway
Anyway, good night
Wait wait wait what?
What do you mean I modified anything
Hell nah
They let me know ain’t cause I’m cheating or did something wrong
They just kept suspending for 2 minutes every time
That’s all
😒
As far as what I have read you have never mentioned that. It would be helpful if all of the information could be provided for the most accurate response
It looks like they just want you to reinstall vanguard
Yeah dude, sorry, I was mainly panicking and not asking the appropriate question and giving the full info. I just wanted a response of some kind
Yump
Seems like it
Man, I can breath again
@Kirito is your problem fixed?
Yes
All you need to do is reinstall vanguard
@Saucywan just it?
Yes
I also got the same message today
And im reinstalling the game again
@Saucywan what should i do after the game is installed again?
Did you reinstall vanguard?
@Saucywan i just uninstalled valorant and reinstalling again...but vanguard is still on task bar
Then reinstall vanguard
Ok..so after installing valorant...should i just uninstall vanguard then install it again right?
Yes
Ok i'll try tomorrow.... First time i got banned like this😥😥im soo scared...i spent a lott on skins🥺
Yup
Okay tomorrow i'll reinstall my vanguard then
Hello guys plz help i am facing a problem .
I am getting temporary suspended daily for entring the match 1 min late. Plz help me to escape this matrix. Plz I facing this issue from a week. :val_KekwSob:
And today it happened again
When I got unban and and i played escalation and eneterd 1min late
And i made tickets 3 times one today, one yesterday and three days ago still no reply.. Plz help @Saucywan , @Riot Schmick , anyone plz
seems like u had been toxic in games
or left them
nah man
@mythea actually the first time it happend when i was playing unrated and suddenly my game crashed and then i joned late due to crash then they all reported me.it was not even compi.
And i made tickets 3 times one today, one yesterday and three days ago still no reply.first, sending multiple tickets for the same issue only slows down response times as the agents have to consolidate your tickets second, ticket response time depends on how many tickets are ahead of yours. could be hours, could be days. tickets are responded to in first come, first served order. we get thousands of them a day. third, devs have no ban or unban power or ability to look at tickets, so there's nothing i can do. you'll have to wait for support to respond. make sure to check your spam folder. sometimes the email responses get blocked as spam. alternately, you can log into the support website and check for responses there.
Ok
yeah so u left ur games, I'd recommend to fix ur crashes first
or u will be in an endless loop
Finally u understand my problem