Support tickets

So i made a few tickets because of no reply and they just made all tickets solved and written in all to contact them in a certain ticket but I dont see the ticket they mentioned..What should i do?
8 Replies
drainstar
drainstarOP13mo ago
up
Arii
Arii13mo ago
Check your email for the ticket, you should be getting email copies of every ticket
drainstar
drainstarOP13mo ago
sadly i cant, my email was stolen and im making tickets to change the email
Arii
Arii13mo ago
Well idk what to tell you then, maybe don’t make several tickets for no reason Look again if maybe you missed it ig
drainstar
drainstarOP13mo ago
?? what do you mean the ticket site sucks i make a ticket and its not there so ofcourse i want to make a new one before someone does shit to my account
Arii
Arii13mo ago
I mean you can be mad if you want but it’s your fault it was compromised and it’s not like you’re making the support person more inclined to help you by spamming their inbox
drainstar
drainstarOP13mo ago
and how do I know that they even have the ticket? when i dont see them in my tickets
Arii
Arii13mo ago
Well they are most likely using an enterprise ticket system which sorts tickets by date posted. They just hadn’t gotten to the ticket yet

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