Payment is completed but didn’t receive Valorant Points

I paid Rs4000 on 18/02/2024 12:03PM IST through UPI transaction method. I have sent tickets but there’s no reply. Can you help me on this issue. I also have payment proofs so kindly look into this issue of mine. Thankyou
8 Replies
Geniux
Geniux9mo ago
;support
VANGUARD
VANGUARD9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Geniux
Geniux9mo ago
wait for reply
pigalt
pigalt9mo ago
It will get added eventually.
PinkHairDORI
PinkHairDORI9mo ago
Can you specify the ETA? It has been 2 weeks for me but no refunds
pigalt
pigalt9mo ago
I heard it was 2-4 wks
PinkHairDORI
PinkHairDORI9mo ago
But isn't this kinda unprofessional? If there are multiple tickets for issue with UPI payments, the option should be disabled again till a fix is implemented
Geniux
Geniux9mo ago
to be fair, they have a warning that there are problems with that. so i guess buying vp is at your own risk. but either way - if you do run in a problem, the support should be able to help you
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