payment error

i have purchased my valorant points in store unfortunately it didn’t add in the account
No description
42 Replies
Soundariyan
SoundariyanOP10mo ago
I am from india the riot server takes to this page to scan QR and we payed official I have all payment proofs
VANGUARD
VANGUARD10mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Soundariyan
SoundariyanOP10mo ago
Yes i contact them They didn’t respond yet do you know when will they respond bro I gmail on time 11:30 sharpely And yet I didn’t get any response bro😢 Ok bro
yugen
yugen10mo ago
bro you must have used UPI you need to be careful using that
Yagami
Yagami10mo ago
generally they would automatically refund your money within 7 days but i would suggest you to raise a dispute on the official support site they would get back to you in 2-3 days
Soundariyan
SoundariyanOP10mo ago
Why bro is that not ok to use upi
Yagami
Yagami10mo ago
sometimes these types of issues comes in UPI, very common that you made the payment but the system doesn't know if you did
Soundariyan
SoundariyanOP10mo ago
Ooo thanks for the information
Yagami
Yagami10mo ago
Paypal/Debit Card/Credit Card are the best options with a very low failure rate
Soundariyan
SoundariyanOP10mo ago
Now i could be relaxed
C O Z M I C
C O Z M I C10mo ago
i made a payment with card right now and it took me to a white screen and nothings happened. i tried 3-4 times
Yagami
Yagami10mo ago
Yeah your money is safe don't worry
Soundariyan
SoundariyanOP10mo ago
Ok bro Cozmic same I was first used that type method
C O Z M I C
C O Z M I C10mo ago
but theres no message that money was debited
Soundariyan
SoundariyanOP10mo ago
Yeah thats also a bug i think
C O Z M I C
C O Z M I C10mo ago
and why is upi asking for pan number now thats so dumb
Soundariyan
SoundariyanOP10mo ago
I don’t know they made very complex in payments It sucks
C O Z M I C
C O Z M I C10mo ago
i got araxys op in my shop man pls let me buy it if this doesnt work imma be sad
Soundariyan
SoundariyanOP10mo ago
You may be try some other payment methods with any other experience persons suggestions
andykun
andykun10mo ago
i have the same problem wtf theyve not solved my ticket for 19 hours now
Soundariyan
SoundariyanOP10mo ago
When it happen bro Over drive is they will respond in 1 or 2 days otherwise what should we do Mm
andykun
andykun10mo ago
💀 last night 10pm
Soundariyan
SoundariyanOP10mo ago
Until now they did not respond right
andykun
andykun10mo ago
yeah no response wait some time ig
Soundariyan
SoundariyanOP10mo ago
Anyway is that ok our money or vp will be added in our account
andykun
andykun10mo ago
yeah
Soundariyan
SoundariyanOP10mo ago
Ok
andykun
andykun10mo ago
support replied. he said it may take few days for vp to come but not to worry it will be added to your acc.
Soundariyan
SoundariyanOP10mo ago
Ok bro tnx for the information They also replied to my support page they said it may take 5 more days to get the vp points in the account
andykun
andykun10mo ago
yeah we just wait 5 days and then check again if its not done
Soundariyan
SoundariyanOP10mo ago
DayDream
DayDream10mo ago
@Soundariyan buy from unipin it gives instantly :val_PepeShrug:
Soundariyan
SoundariyanOP10mo ago
Ok bro next time when i buy vp points i will buy on it
DayDream
DayDream10mo ago
👍
PinkHairDORI
PinkHairDORI10mo ago
It has been 2 weeks for me. No refund yet. Done payment on 8th Feb
andykun
andykun10mo ago
dori got scammed for her mora
PinkHairDORI
PinkHairDORI10mo ago
Tru dat
Soundariyan
SoundariyanOP10mo ago
Did you receive your vp points andythecandy Dori did you gmail to valorant support
andykun
andykun10mo ago
not yet :/
Soundariyan
SoundariyanOP10mo ago
They have returned my money And i done payment using card and i add the vp points in my store
andykun
andykun10mo ago
oh ok i am still waiting xD got the vp ladss
Soundariyan
SoundariyanOP10mo ago
Yes i got my vp points Andy did your vp ponits add in the account
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