V
VALORANT9mo ago
tazzy

mismatch error

so basically i have a freind in malaysia and im from uk and we both have the same patch but it says theres a mismatch error even though we both got the same version any idea on how to fix it?
14 Replies
MixNix ★
MixNix ★9mo ago
Task manager -> End Riot and Valorant processes -> Relaunch Riot
tazzy
tazzyOP9mo ago
i alr tried it i even deleted valorant and reinstalled it but its the same issue
Arii
Arii9mo ago
aren’t you both on different regions then? If your friend is on an apac account he can’t join you on eu
tazzy
tazzyOP9mo ago
whats an apac account oh ok is there any way to change that?
Arii
Arii9mo ago
Asia-pacific region You can request region changes from one to the other but only once per month
tazzy
tazzyOP9mo ago
oh ok how do i do that
Arii
Arii9mo ago
;support
VANGUARD
VANGUARD9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Arii
Arii9mo ago
Not entirely sure if they will let you switch to play with other people but it’s up to you if you want to try, region changes are typically for people who have moved to a different region
tazzy
tazzyOP9mo ago
which region should i change to
Arii
Arii9mo ago
You would change to APAC or your friend would change to EU
tazzy
tazzyOP9mo ago
ok thank
MixNix ★
MixNix ★9mo ago
They do, it says so in the change region article If you have the wrong region listed on your Riot account, you can use the link below to change it. This might fix any unnecessary latency or currency issues you might be experiencing. Change your region: https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
Your Region of Residence is the geographical area you live in, and it decides which servers you play on, which payment options you have available to you, and who you can play with. What about not being able to queue up with your friends?
tazzy
tazzyOP9mo ago
ah ok thanks just submitted a ticket
Want results from more Discord servers?
Add your server