Can't go into account settings on playvalorant.com
i try to go onto the settings page and i just get whats in the provided image. I've tried on multiple devices
Solution:Jump to solution
Update: I tried to login with google and it logged me into my account but apparently it still had an old league account linked. I needed to login with the old league account through username and password. Apparently gmail login account settings don't work if you already have a linked league account to the same email.
26 Replies
bump
did you get it fixed?
nop
yeah it didnt get fixed
some players have the same issue and ive been waiting a pair of days too
i asked the same before in a different thread
ive sent a support ticket ill reply if i get a helpful response
Oh sorry for not seeing this ticket
Can you please explain how you are logging in
You should be redirected to be logged in you shouldn't go straight towards the login page
Open an Incognito tab (This way you'll be forced to login), Go to the follow URL (https://www.riotgames.com/en), In the top right press sign in, Then login like normally
Riot Games
Riot Games. Developer of League of Legends, VALORANT, Teamfight Tac...
Riot Games. Developer of League of Legends, VALORANT, Teamfight Tactics, Legends of Runeterra, and Wild Rift. Creators of Arcane. Home of LOL and VALORANT Esports.
even on incognito i cant log in
Please try a different browser
i tried by login in a different way
and it worked
it doesnt work for me when using a different browser and in incognito
how do u log in?
i logged in through the link https://www.riotgames.com/en
Riot Games
Riot Games. Developer of League of Legends, VALORANT, Teamfight Tac...
Riot Games. Developer of League of Legends, VALORANT, Teamfight Tactics, Legends of Runeterra, and Wild Rift. Creators of Arcane. Home of LOL and VALORANT Esports.
and then google
google login
how do you login
Click the log in button in the top right
Then enter your username and password
just log in normally
without google or facebook
just username and password
ohh yeah now it worked
thanks
see
its a dumb mistake from riot
Sign out
And go back to sign in page
Click on “can’t sign in”
Itll ask you to update ur account
Below
And then try signing in again
Solution
Update: I tried to login with google and it logged me into my account but apparently it still had an old league account linked. I needed to login with the old league account through username and password. Apparently gmail login account settings don't work if you already have a linked league account to the same email.
What
I see
Wierd but it works so im happy
can someone help me with my ticket
do you have a problem?
nice to know that we helped! and it worked for me too haha