Need Help, account got hacked TWICE

Before you asked, yes i already have 2 factor authentication. No my email isn't hacked it's all safe, just the Riot account. So My account is SenorBon#Lemon, but when i try to log in i can't, turns out when my friend checked The tracker. The name already changed to Keg66666#12138 (If you're here shame on you) and The rank is Diamond (My highest is Silver 3), i already sent a Ticket to riot but no response, what can i do? Thanks in advance Ps: In the 3rd Pic: Rena, Pine, and Mikudayo is my friends and they can't find me either in their friendlist
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19 Replies
VANGUARD
VANGUARD12mo ago
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
MixNix ★
MixNix ★12mo ago
@MonsieurBon ^
mythea
mythea12mo ago
after u got ur account back, change ur password
Monsieur
MonsieurOP12mo ago
Already tried that, it says Your account cannot be automatically recovered. Please submit a ticket for an agent to assist you. And i already sent a ticket Haven't gotten any response yet
Geniux
Geniux12mo ago
wait then
OsWaynZz
OsWaynZz12mo ago
@MonsieurBon do you have shop viewer or some softwzre riot related ? Do you click on sus link ? Because third time its dead they will not recover
Monsieur
MonsieurOP12mo ago
Nope, never
Geniux
Geniux12mo ago
you missed the totally real champ21 + arcane giveaway
OsWaynZz
OsWaynZz12mo ago
Sharing account ? Buy account ? Someone have acces to your email ?
Monsieur
MonsieurOP12mo ago
What i do with my riot account is just around Valorant. Daily Login, checking if my friends are playing, doing some Deathmatch Just that stuff
mythea
mythea12mo ago
chance ur PC was infected
OsWaynZz
OsWaynZz12mo ago
You think its a virus ?
mythea
mythea12mo ago
do a fullscan using malwarebytes there's a chance since he said he never touched those things but SMH someone got his credentials
OsWaynZz
OsWaynZz12mo ago
Malwarebyte can detect almost every malware or just the basic one ?
mythea
mythea12mo ago
all that were publicly disclosed and found
OsWaynZz
OsWaynZz12mo ago
Oh okay idk this app, pretty cool
mythea
mythea12mo ago
any av should do this btw and unknowns that may even be part of zero day exploits depending on their algorithm
Monsieur
MonsieurOP12mo ago
I guess i can give it a shot I mean, i don't have any good skins, just ONE battlepass. so like, what's the point of taking my account Selling it to smurf?
mythea
mythea12mo ago
some wants to profit some just wants to ruin shit from people

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