HP | PinboardSession not loadingis this failing consistantly ?
we deploy ThoughtSpot Embed Application into production liveboards are not loading. when i check in the network tab https://hp.thoughtspot.cloud/prism/?op=LoadPinboardSession returning the error message "message": "No SessionStoreObject found for transaction id 0fbcf473-00d5-4d97-afb0-7550eeaf6203 and generation number 1 greater than 1",
10 Replies
is this failing consistently ?
yes
when i click any liveboard or answer am getting the same message
can you share the whole HAR file , will help us debug
please find the har & console logs
Thank you @Sathish ,
we are working on this internally
@Justin Mathew any update on this?
Hi @Sathish, there is an issue with cookie-less in certain niche scenarios and we are working on a fix. It might take a few days to a couple of weeks.
In the meantime, can you help us with the information regarding your: (a) Browser & (b) Visual Embed SDK versions?
Hi @Pushkar Chrome & MicroSoft Edge & "@thoughtspot/visual-embed-sdk": "^1.26.2" version
@Pushkar when am embed with ThougthSpot Dev instance its working fine
we are facing while embeding the TS Production url
both dev & Prod we are using Chrome & MicroSoft Edge browser & "@thoughtspot/visual-embed-sdk": "^1.26.2" version
Thank you for the info, @Sathish, we will update you soon.
@Sathish The issue has been resolved for HP and I believe your team has received the update from us