secure boot issue
i turned secure boot on in BIOS but i check system info and it says secure boot is still off. how to fix?
92 Replies
Please press win + r. Then, enter msinfo32. Then, send a photo of the app that opens
Please press win + r. Then, enter tpm.msc. Then, send a photo of the app that opens
Thank you
What is the error you are getting?
i’ll check rq
Ok
Both?
yeah
Do you have discord on your phone?
yeah
To turn on secure boot, you need to boot into your bios
So your going to need to have your phone ready
okay i’m on my phone
Ok
Open cmd as admin
shutdown -t 0 -r -fw
Enter thisokay
okay i did it
Please send me a photo of your screen
Press advanced setup
Security
Sorry, I didnt see the boot tab, please go there
Secure boot
Did you turn on Secure boot?
no it was already on
Ok
well i turned it on before yes
but not just then
Press force secure boot defaults
okay jsut did that
Also, press install intel platform key
okay yeah done both
Save and exit!
should i check system info again?
Yes
secure boot state is still off
Please go back to your bios
and go back to the same tab
sorry it is taking a bit long
this opens up bios right?
Yes
whenever i open bios now my screen is just black
Can you show me?
That's not normal
Is your system on?
what do you mean ststem
system
pc*
oh yeah it is
Please go back to windows
okay yeah i’m back on it
oh wait secure boot is on now
but yeah bios is just black
there's a info thing at the bottom
?
"if on, bios will only boot into os images"
what does that mean
No idea
oh good lord
:Eat:
Try valorant
👍
yeah now it’s just the tpm error
Ok
One sec
Did you add a tpm module?
i don’t know what that is
Please press win + r. Then, enter msinfo32. Then, send a photo of the app that opens
Please do this
tpmtool getdeviceinformation
Do this in powershell as an admin
I need that to see who made your tpm chip
So I can get your the new firmware
https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=5ffhj
^ This should be your tpm chips firmware
do i download this?
Yes
ok i installed it
Follow the in screen instructions
do you know what this means
wait i was looking at the wrong file mb
Run the file as a admin
Just, run the .exe as an admin
which one is the exe
Run TPM_Installer as an admin
repair right?
Yeah
okay it said siccessfully installed
Restart your pc
then should i try run valorant
Please press win + r. Then, enter tpm.msc. Then, send a photo of the app that opens
Do this ^
okay
Your pc dont support tpm 2.0
oh
Are you on windows 11 or 10 ?
windows 11
install windows 10 and your problem will be fixed
100% garaunted
I also had the same problem when i was in windows 11
Then i rolled back to windows 10 and the problem was fixed.
Why are you on win 11