V
VALORANT12mo ago
joshua

Is there a way a RIOT dev can help me recover my friends account? He got banned for no reason.

My friend has spent well over 2-3k on the game and just recently got banned for no reason while playing a comp match. I would greatly appreciate feedback. This kid is clearly not a cheater, just want to be informed on what the ban was about.
38 Replies
Stevie
Stevie12mo ago
most of the time they will just tell you it was because of a third party program not always for cheating, the only way for him to recover his account is by opening a ticket within ;support
Saucywan
Saucywan12mo ago
Riot doesn't tell why. Only if it was confirmed to be correct. If you friend was banned in the middle of a comp game and you got the red vanguard screen. Your friend was cheating. Sorry to say :D
Stevie
Stevie12mo ago
;support why isnt it
Saucywan
Saucywan12mo ago
.... ;support
VANGUARD
VANGUARD12mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Stevie
Stevie12mo ago
yeah
joshua
joshuaOP12mo ago
I have known this kid for the past 12 years of my life, he is not a cheater. I know this kid very well and he has hours while being hardstuck ascendant. He contacted them and they said that he can make a new account and play. Which him and everyone else finds unfair. We were all diehard RIOT fanboys, but ig that's gonna end... more frustrated than anything.
Saucywan
Saucywan12mo ago
wait make a new account???
Stevie
Stevie12mo ago
If he was hacking they wouldn’t tell him to make a new acc and play If he was using a third party service they wouldn’t tell him to make a new account and continue playing If he wasn’t hacking or violating TOS they’d unban him
Saucywan
Saucywan12mo ago
He's hwid banned; they can't make a new account ^^
joshua
joshuaOP12mo ago
that is what im frustrated about
Stevie
Stevie12mo ago
Well obvi he’s lying to you
joshua
joshuaOP12mo ago
hes not hardware banned at all
Stevie
Stevie12mo ago
😭
joshua
joshuaOP12mo ago
no hes not
Saucywan
Saucywan12mo ago
? Wait, he's not cheating banned then
Stevie
Stevie12mo ago
If they false banned him they’d unban him
joshua
joshuaOP12mo ago
nvm hes hardware banned even tho they told him to make a new account and play
Stevie
Stevie12mo ago
Meaning he was hacking
joshua
joshuaOP12mo ago
the only 3rd party this kid said he used was valorant tracker
Stevie
Stevie12mo ago
Obvi he’s lying to you 😭😭
joshua
joshuaOP12mo ago
hes not lying. stop tryna gaslight me this kid is shit
Stevie
Stevie12mo ago
?? They don’t false hwid ban someone without unbanning
Saucywan
Saucywan12mo ago
@Joshhh What is the ban reason? aka the message displayed when they try to login the banned account
joshua
joshuaOP12mo ago
third party website could shit like valorant tracker get him banned
Stevie
Stevie12mo ago
No
joshua
joshuaOP12mo ago
blitz?
Stevie
Stevie12mo ago
And wdym third party website? Can you have him ss the ban msg And you send it here
joshua
joshuaOP12mo ago
or third party app same thing myb
Saucywan
Saucywan12mo ago
This?
No description
joshua
joshuaOP12mo ago
yea but like this kids only downloaded blitz a longgg time ago and valorant tracker
deleted_user_92c8932a8f2b
yep my friend also got banned 2 days ago in the middle of an unrated icebox game, just like you said, theres no way my friend would have cheated. riot literally answered his ticket and just said "yeah you cheated boo hoo" like bro the hell?!? bro had youtube music on, was in discord vc, had his math homework on google chrome thats it. this is so bs
Saucywan
Saucywan12mo ago
So many friends being banned today
derpinghtv
derpinghtv12mo ago
womp womp
joshua
joshuaOP12mo ago
shits crazy. why would my friend risk a 3k account and thousands of hours to cheat? like shit is plain stupid. if he wanted to he could spend another 500-1k for the rank he wanted to boosters. riot as a company has shit moderation. i remember last year buying a skin during a glitches transac thing and not getting it. It took them 3 months to refund my val points.
deleted_user_92c8932a8f2b
thats the sad reality. ive opened a ticket on the support page for quite a while now, still no response
joshua
joshuaOP12mo ago
their response is shit got into contact with a support person and they couldn't give proof of my friend cheating
deleted_user_92c8932a8f2b
average support page moment

Did you find this page helpful?