V
VALORANT10mo ago
SNOOPY

Valorant freezing

Hi. Everytime I boot up the game it freezes. However, when I click alt tab, it shows that the game has moved onto another screen. For example, moving from the menu to the queue. The problem is that I can't interact at all with anything. Its. Just. Frozen. I'm trying to uninstall right now by using "add or remove programs" on Windows 11, but the app legit doesn't uninstall. I've deleted all the valorant folders but the application itself still remains. I can't get rid of it, it won't let me uninstall it. Don't really know what to do.
No description
46 Replies
MixNix ★
MixNix ★10mo ago
* Open the system tray * Right-click the Vanguard logo and click ‘Exit Vanguard’. * Head over to the Windows search bar and type ‘Control Panel’. * Select the ‘Programs’ tab and then click ‘Uninstall a program’ at the bottom of the list. * Search for Valorant under the list of programs. * Select ‘Uninstall’ to remove the game from your PC.
SNOOPY
SNOOPYOP10mo ago
alright thanks Im gonna do that for the third time today 😭 also I clicked uninstall and it didn't uninstall i exited vanguard as well @Mix (They/Them) sorry this is a big ask but may I screenshare?
MixNix ★
MixNix ★10mo ago
I am sorry I cannot screenshare. Try uninstalling Vangaurd. * Open CMD and type these commands: "sc delete vgc" and "sc delete vgk" * Restart your PC * After that, go to this location — C:\PROGRAM FILES\ * Now, delete the Riot Vanguard folder. This will successfully remove Valorant from your system.
SNOOPY
SNOOPYOP10mo ago
it will remove valorant + vanguard or only vanguard?
SNOOPY
SNOOPYOP10mo ago
No description
SNOOPY
SNOOPYOP10mo ago
also I go tthis error
MixNix ★
MixNix ★10mo ago
D: You don't have the files
SNOOPY
SNOOPYOP10mo ago
what do I do now D: :
SNOOPY
SNOOPYOP10mo ago
No description
SNOOPY
SNOOPYOP10mo ago
it won't uninstall :((
MixNix ★
MixNix ★10mo ago
4 TB
SNOOPY
SNOOPYOP10mo ago
wait what the fuck why is it
katyzl
katyzl10mo ago
known visual bug..
MixNix ★
MixNix ★10mo ago
I know, it's funny still
katyzl
katyzl10mo ago
yeah
MixNix ★
MixNix ★10mo ago
I am stomped sorry I am going to bed rn :CapybaraSleepy:
SNOOPY
SNOOPYOP10mo ago
ah ok thanks for trying to help i have no clue waht to do at this point
katyzl
katyzl10mo ago
try to delete the files manually @SNOOPY
SNOOPY
SNOOPYOP10mo ago
move them to recycle and clear?
katyzl
katyzl10mo ago
basically yeah you don't have to move them to the recycle bin tho you can just delete them
SNOOPY
SNOOPYOP10mo ago
oh wiat it just uninstalled
katyzl
katyzl10mo ago
:) now re-install and check if it's working also if you have 2 drivers check which one is SSD and which one is HDD download Valorant to the SSD driver it'll run faster and allat
SNOOPY
SNOOPYOP10mo ago
i only have ssd also this morning i used revo uninstaller after deleting all the files got rid of everything reinstalled and still got the same issue
katyzl
katyzl10mo ago
🤷‍♂️ maybe ur PC isn't that good for valorant
SNOOPY
SNOOPYOP10mo ago
i mean it's a laptop but it has a 3050gpu
katyzl
katyzl10mo ago
Click the Windows Key and type "about your PC" and send a picture
SNOOPY
SNOOPYOP10mo ago
No description
SNOOPY
SNOOPYOP10mo ago
its barely a year old as well its not the best but i can definitely run it
katyzl
katyzl10mo ago
🤷‍♂️ did u already delete ALL the valorant-related files? riot client, valorant, vanguard
SNOOPY
SNOOPYOP10mo ago
yes all gone just used revo to get rid of everything from the registry
katyzl
katyzl10mo ago
idk 🤷‍♂️
SNOOPY
SNOOPYOP10mo ago
i'm gonna reinstall and pray now
katyzl
katyzl10mo ago
oh wait what anti-virus u have?
SNOOPY
SNOOPYOP10mo ago
wdym like an external one?
katyzl
katyzl10mo ago
what anti-virus u installed if you installed one
SNOOPY
SNOOPYOP10mo ago
malwarebytes free macafee came with my system but i uninstalled it
katyzl
katyzl10mo ago
oh nvm then try to open a ticket maybe they know how to fix it 🤷‍♂️
SNOOPY
SNOOPYOP10mo ago
where
katyzl
katyzl10mo ago
uh ;support
VANGUARD
VANGUARD10mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
SNOOPY
SNOOPYOP10mo ago
ah thanks bro im gonna reinstalla gain if it doesn't owrk idk what to do
katyzl
katyzl10mo ago
^ if it still doesnt work after reinstalling
SNOOPY
SNOOPYOP10mo ago
kk u guys are awesome thanks
katyzl
katyzl10mo ago
uw 🫶
SNOOPY
SNOOPYOP10mo ago
loool it still didn't work
Ra1d3rLvcidツ
Ra1d3rLvcidツ10mo ago
still not?
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