R
RunPod11mo ago
cmf7255

I cannot connect to server using Web Terminal. It says 'Connection Closed'

When i start a new server the webterminal works. HOwever after the first reboot it no longer works and says 'Connection Closed'
11 Replies
justin
justin11mo ago
Are you reestablishing the web terminal connection? The previous terminal connection is killed b/c of the restart. It isn't persistent
cmf7255
cmf7255OP11mo ago
I pressed the button to start the web terminal but it never starts. It only ever works the first time a pod is started and after that never works again.
justin
justin11mo ago
What template are you using? that is very weird if that is a pytorch runpod template, i never have such an issue
ashleyk
ashleyk11mo ago
I can reproduce this issue if I reset my pod from the hamburger menu. Works fine 1st time but after that it doesn't work anymore. Probably need someone from RunPod to look at it, I believe its a bug.
justin
justin11mo ago
@Justin Merrell
Justin Merrell
Justin Merrell11mo ago
This is for standard Pod and not Serverless correct?
ashleyk
ashleyk11mo ago
Yeah gpu cloud/pod, not serverless (also logged in #⛅|gpu-cloud ) 😁
Justin Merrell
Justin Merrell11mo ago
Never hurts to double check 😅 and @cmf7255 is this a custom image? Do you have openssh installed?
ashleyk
ashleyk11mo ago
@Justin Merrell its reproducable even with openssh installed. My templates have it installed. Step 1. Create a new pod. Step 2. Start Web Terminal. Step 3. Connect to Web Terminal. Step 4. Observe Web Terminal connects successfully. Step 5. Reset Pod using Hamburger menu. Step 6. Start Web Terminal. Step 7. Connect to Web Terminal. Step 8. Observe "Connection Closed" instead of successful connection.
Harv
Harv11mo ago
Hello, did anyone find a resolution to this? I'm having exactly the same problem.
justin
justin11mo ago
Ah this is where i saw it: https://discord.com/channels/912829806415085598/1207190606795776060 I filed a bug report today but we’ll just have to see when runpod hits it on their backlog - hopefully is a ticket already tho internally. @Justin Merrell And then as a work around, ik it isnt a web browser but i just use jupyter server since that still works or i ssh through my terminal: https://discord.com/channels/912829806415085598/1194711850223415348 but tldr no resolution experienced it myself today wondering what was going on
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