23 Replies
What troubleshooting things have you done?
what do you mean?
Have you tried to fix it at all? or did you just make a post is what hes asking
yes I tried a lot of times
riot told me to run it as admin
didn't work
i changed the compability of the game
didn't work
unistall and install again
didn't work
the only thing that worked was I deleted all my information and reset it to factory new
which im tired of doing that just for like 2 days of valorant
so it just goes black?
It can happen 2 things
black
or the menu but when i press something it crashes
this been happening alot or just recently
by alot i mean ever since you first started playing val
nah i been playing for 2 years and it started happening just know
when i changed laptops
i went from a asus to a msi
whats in your laptop
hardware wise
gpu and cpu
i5 12th 3050 16gb ram 1tb ssd
were you on w10 before?
yes this computer came with windows 11
I haven't tried to change it
any new software you use on this laptop you didnt before?
the antivirus I dind't use before
norton 360
that counts?
anything else?
no
ok try disabling that if you can and see if it fixes it
Disable your antivirus (norton)
downgrade to Windows 10
uninstall the game, anticheat, and delete the game folder
only things i can think off that might help
ok i will try that tomorrow
thank you
i let you know if it works
👍
Downgrading to play valorant is wicked
Just then secure boot on
Turn
What is your GPU? Do you have the latest drivers installed?
yes
my gpu is a 3050