Abuse report: "Website not hosted on Cloudflare" but it definitely is

One of our customers discovered a fake brand website, used for recruitment fraud purposes. This website I see is using Cloudflare's CDN service, however when using the Abuse Report form, we receive the answer:
We are unable to process your report for the following reason(s): The domain or subdomain reported does not resolve to a Cloudflare IP address. The domain/subdomain might be using name servers provided by Cloudflare, but that does not indicate where it resolves to. Since the domain or subdomain is not pointing at a Cloudflare IP, you will be able to look up where it resolves to and then contact the responsible hosting provider.
Can/How we continue to report this case to Cloudflare to take it down? Below is the nslookup result i got: Non-authoritative answer: Name: <redacted>.com Address: 104.21.28.22 Name: <redacted>.com Address: 172.67.170.47 And dig: ➜ dig <redacted>.com +short NS ivan.ns.cloudflare.com. rosalie.ns.cloudflare.com.
3 Replies
argus.duong
argus.duongOP10mo ago
And CDN proof:
➜ curl https://<redacted>.com/cdn-cgi/trace fl=583f114 h=<redacted>.com ip=<redacted> ts=1706676846.837 visit_scheme=https uag=curl/8.4.0 colo=HKG sliver=010-hkg10 http=http/2 loc=<redacted> tls=TLSv1.3 sni=plaintext warp=off gateway=off rbi=off kex=X2551
Akama Aka
Akama Aka10mo ago
On this server there's as far I know no one from the abuse team but I'd report it again
Cyb3r-Jak3
Cyb3r-Jak310mo ago
Can you make a report on the community forums and someone can raise it to the team so they can investigate why it doesn’t work to report
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