My valorant account keeps getting hacked
My valorant account has been hacked since January 12, the hacker creates "Recover account" tickets and the emails arrive to the original account of the Riot Games account, once this happens Riot Games supports confirm this and They change the email to that of the person who is hacking me. This has been happening to me several times as I said before and although I explained the situation to the support people they told me that I should be responsible with my account but I don't have anything strange on my PC, I have changed my passwords several times just in case Maybe the person has access to my Gmail email, even though my account has been stolen several times, I have made tickets on my own giving the necessary information for them to return it to me and it still continues to happen, today I made the ticket where they did " main" a gmail email that was secure and it is and riot support told me that it would be the last time that my account would be recovered due to the large number of recovery tickets it has, then a few minutes ago another ticket appeared again in the original email from my account that I have not done, the truth is that I am already tired of this topic, could someone help me with this?
I want to clarify that I have configured two-step verification and he still manages to evade it and I currently have access to my account, I have it under my domain but I am afraid that the same thing as before will happen.
26 Replies
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
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@Laceration We can't help you unfortunately, you will just have to keep trying with support and the account recovery tool
nonon
it not about to recover my account
Alternatively, you can let the hacker win and make a new account š
I'd rather have my account permanently banned or deleted than allow it to be stolen.
ngl
šæ
The riot support people told me that it was the last time they recovered my account, I hope that even if the hacker tries, the riot people will not pay attention to his request
<:nice_plead:827017106439667763>
Do you have any weird 3rd party apps like Store Viewer?
But these only take ur data right? They dont hack
No, that app is known to steal accounts of those who use it.
It is not approved by Riot.
wait I js realised those apps steal and sell ur data so maybe that's what happened?
You had them installed?
Nuh uh I don't understand those people who js can't take the time and open valorant for shops
Oh, okay.
Did you create your account or buy it from someone?
@Laceration
You bought your account from them?
Wait I thought the question was for the person who asked the question
I created my accound on my own ofc
Wait. I thought you were the post OP lol.
haha
No
I dont use any tracker or that app to see my store
And i create the acc myself
@Laceration did you log with your email in some website ?
cookies stealer, malware, etc
best bet is to reinstall ur os
also ain't reading allat story
u just lack knowledge about cybersecurity, change everything u can change, ur email, ur passwords, etc
and stay away from unknown sites and programs
If you have not already, make sure you log out from all locations, change password to something totally different, and swap emails if possibe
if you have third party programs that interact with valorant its probably a good idea to remove those
no, i dont use any tracker or third party apps to see my store or stats
i did it and still happens
i dont use any
I think I'll have to do that
Currently that person continues to make tickets for "Recover my account" but the support people only mark my case as "Resolved", since the last time I recovered my account they told me that it would be the last time they would recover my account due to the large number of recoveries he had in a short time.
So for now my account is safe since not even I, the owner of the account, will be able to recover it in case I forget the password (and I don't think I will). and the truth is I prefer that my account be forgotten before it is stolen
I will attach photos where they tell me that my case was marked as resolved and when they told me that it would be the last time they would recover my account
Hello Agent
Thank you for your message!
IN this case we will gladly help you, this will be the last time we recover your account, due to the amount of recovery in a short period of time, it is your responsibility to have your account safe,
We recommend that you check your PC to ensure it is free of viruses.
You just need to send us a new secure email so we can link it to your account
We are waiting for your message
Hello, greetings to you magical Michi. Thank you very much for contacting us!
Reviewing your service requests, I have verified that fortunately your case has already been resolved by my colleagues.
Do you need help other than your previous request?
Currently I must take your request as resolved and I hope you are feeling very well, but if you have any questions or I can help, I will be happy to do so, just respond here
