V
VALORANT6mo ago
Zenn

VAL9003 - out of compliance error

So ive played valorant for about 2-3 years now and have experienced it once or twice, but now its completely blocking me out. I cant make it past the loading screen, I have an ASRock motherboard and cant figure out how to do all the TPM settings, Secure Boot settings, and change the boot mode to UEFI from Legacy in BIOS. I just need someone to run through the specific fix, because all of the fixes online don't seem to work on my PC. Cheers
50 Replies
Saucywan
Saucywan6mo ago
Please press win + r Then enter msinfo32 And send a photo of the app that opens
Zenn
Zenn6mo ago
No description
Zenn
Zenn6mo ago
secure boot unsupported and bios mode is legacy
Saucywan
Saucywan6mo ago
Press the windows key and search for “Create and format hard disk partitions” The window “Disk Management” will open Then send a picture
Zenn
Zenn6mo ago
there
No description
Saucywan
Saucywan6mo ago
Right click the disk 0 Where it says basic 465.76gb online Open properties Click on the Volumes tab Send a picture
Zenn
Zenn6mo ago
No description
Saucywan
Saucywan6mo ago
Press the windows key and search for “cmd” Right click Command Prompt Click “Run as administrator” You should be able to now; type in this new window Enter: mbr2gpt.exe /validate /disk:0 /allowFullOS It should say MBR2GPT: Validation completed successfully
Zenn
Zenn6mo ago
No description
Zenn
Zenn6mo ago
do i try valorant now?
Saucywan
Saucywan6mo ago
Enter the final command mbr2gpt.exe /convert /disk:0 /allowFullOS
Zenn
Zenn6mo ago
i have entered it in the photo
Saucywan
Saucywan6mo ago
This one is different it is convert instead of validate
Zenn
Zenn6mo ago
oh right lol
Zenn
Zenn6mo ago
No description
Saucywan
Saucywan6mo ago
It looks like the conversion was successful
Zenn
Zenn6mo ago
do those last few lines mean anything?
Saucywan
Saucywan6mo ago
Now you are able to switch to UEFI mode
Zenn
Zenn6mo ago
so whats the next step, or is it sorted
Saucywan
Saucywan6mo ago
Just telling you to boot into windows you will need to switch to UEFI because Legacy is not supported on this build
Zenn
Zenn6mo ago
oh am i able to switch to uefi in bios now?
Saucywan
Saucywan6mo ago
Yes Make sure to also enable secure boot If you need an article, I can send you one
Zenn
Zenn6mo ago
okay yes please enable secure boot and change to uefi mode right when im in bios, i can go on discord on my phone and keep asking if thats allk good
Saucywan
Saucywan6mo ago
No description
No description
No description
Zenn
Zenn6mo ago
does that change it to UEFI as well ? or is there another post incoming
Saucywan
Saucywan6mo ago
Nope That’s it
Zenn
Zenn6mo ago
so that will sort it ? ok sweet
Saucywan
Saucywan6mo ago
It should just praying you have TPM on already
Zenn
Zenn6mo ago
oh yep when i press F10 to save change it says 'save configuration changes and exit setup?' won't that take me out of BIOS
Saucywan
Saucywan6mo ago
Yes
Zenn
Zenn6mo ago
so click yes?
Saucywan
Saucywan6mo ago
It has to apply changes Yes Make sure to re-enter Bios It won’t automatically take you back
Zenn
Zenn6mo ago
yep my secure boot mode is already enabled i'll just turn it off? sry abt the questions lol
Saucywan
Saucywan6mo ago
You can just leave it alone
Zenn
Zenn6mo ago
ok f10 and let the pc boot up?
Saucywan
Saucywan6mo ago
Yup
Zenn
Zenn6mo ago
that looks good after doing the final step
No description
Zenn
Zenn6mo ago
is there any checks you need to do or do i try open valorant
Saucywan
Saucywan6mo ago
Yup Nope
Zenn
Zenn6mo ago
hmmm
No description
Saucywan
Saucywan6mo ago
TPM was not enabled… win + r tpm.msc Send a photo
Zenn
Zenn6mo ago
No description
Saucywan
Saucywan6mo ago
Yeah so it’s just not turned on
Zenn
Zenn6mo ago
in bios?
Saucywan
Saucywan6mo ago
No description
Saucywan
Saucywan6mo ago
Yes
Zenn
Zenn6mo ago
ok done i will reopen valorant and let you know
Saucywan
Saucywan6mo ago
Ok
Zenn
Zenn6mo ago
ok i'm past the loading screen into the lobby if it happens again i will message but anyways thanks so much
Saucywan
Saucywan6mo ago
Np