V
VALORANT6mo ago
tDiff

I got banned unnecessarily

First of all, hello, I was preparing for exams for school and I was not playing games in this process. my brother was playing games in my 2 much accounts, which were my accounts in this process, and this was recently banned, I threw a hand and sent a ticket to valorant support. they told me the following in exchange for a bot. Hello, I would like to point out that the disciplinary action taken against your account was not found to be wrong as a result of the detailed investigations we carried out on your account. As these investigations were thorough and based on hard evidence, it is unlikely that the restriction will be lifted in the future. If you would like to learn more about this matter, please be sure to check the RULES OF USE in section 7 of our Terms of Service. If you need help with anything else, please contact us via a new ticket. and I told this to my brother. my brother didn't say anything during this time because he was wrong. he trolled and he is being punished. since my exams were over, I wanted to enter the game and the moment I entered my own account, the ban screen automatically came in front of me and forced me to exit the game and then permanently banned my account. don't you think I'm right here? why they banned my account too, although I haven't entered for months, and this time when I sent a ticket, they sent the same bot message I shared above. but I was right.
30 Replies
tDiff
tDiff6mo ago
and I told this to my brother. my brother didn't say anything during this time because he was wrong. he trolled and he is being punished. since my exams were over, I wanted to enter the game and the moment I entered my own account, the ban screen automatically came in front of me and forced me to exit the game and then permanently banned my account. don't you think I'm right here? why they banned my account too, although I haven't entered for months, and this time when I sent a ticket, they sent the same bot message I shared above. but I was right.
Geniux
Geniux6mo ago
;support
VANGUARD
VANGUARD6mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
tDiff
tDiff6mo ago
No, no, I just want answers like "you're right" or "no, you're wrong."
Geniux
Geniux6mo ago
seems like you´ve been HWID banned
VANGUARD
VANGUARD6mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
Geniux
Geniux6mo ago
but to what question? youve been banned, now what?
tDiff
tDiff6mo ago
Do you think it's right for me to be banned. They banned my brother's account because they are right. but it's not right for them to ban my account just because it has a HWID ban, I didn't know that, I learnt from you, I just want them to open my account back, I want to talk to a real support unit, not a bot.
Geniux
Geniux6mo ago
soo let me explain usually when @VANGUARD detects a 3rd party program, the account the player was playing on that time is banned permanently. as far as i know there is no chance of getting that unbanned, not even through support. once vanguard bans for 3rd party programs, the pc it was detected on will recieve a HWID ban, which lasts exactly 4 months. during that time you are suspended from playing valorant with any other account (not sure if they will be banned on trying to play too? idk) (also, accountsharing is a bannable offense too (see Riot TOS))
tDiff
tDiff6mo ago
1 minute did my brother get banned for cheating or trolling?
Geniux
Geniux6mo ago
if he got a HWID ban so all of your accounts you log in to are banned automatically -> 3rd party ban
tDiff
tDiff6mo ago
ahhaha one minute 3rd party software can never be because it does not use 3rd party software I use my computer very well against viruses, I would not need to open the trick anyway. no, even if it passes him, my brother does not know how to use it
Geniux
Geniux6mo ago
vanguard is VERY strict, sometimes normal programs are flagged as cheat ig
tDiff
tDiff6mo ago
even including programmes opened in a cmd window?
Geniux
Geniux6mo ago
idk <:2_PeepoShrug:615931038094458910> im not vanguard
tDiff
tDiff6mo ago
I understand, but I take it from this article, but I will ask you something, seriously, what should I do to talk to an authorised person so that I do not come across a bot?
Geniux
Geniux6mo ago
you can open a ticket with another topic. all the "i want unban"-reqests are all automatically answered and closed. your best chance
tDiff
tDiff6mo ago
I understand, thank you for helping me and listening to my problem, I haven't eaten for days. thank you again for taking me seriously
Geniux
Geniux6mo ago
SageLove glad i can help
tDiff
tDiff6mo ago
catwink
Saucywan
Saucywan6mo ago
Account sharing counts as cheating :D
下痢
下痢6mo ago
nah but it’s a hardware ban
Saucywan
Saucywan6mo ago
Yes
下痢
下痢6mo ago
you can’t get hardware banned for acc sharing IM PRETTY SURE
Saucywan
Saucywan6mo ago
You can :) As it counts as cheating From riot terms of service: 7. USER RULES Playing on another person’s account or otherwise engaging in activity intended to “boost” an account’s status or rank;
下痢
下痢6mo ago
no but like don’t think u can get hardware banned for that so it’s not the issue he is having
Saucywan
Saucywan6mo ago
Account sharing is cheating, if you get hwid banned from it is unknown. But from the post that is the only reason why they where banned. Other then hacking/using third party tools
tDiff
tDiff6mo ago
By the way, I don't share an account, we play from the same computer with my brother. anyway, I think I figured it out, I think I was dealing with discord bot construction these days, I was running it in the background of my computer in the cmd window in the background, at that time my brother sat down to play valo. that's when it happened anyway. I think that's why I ate it. but not a 3rd party software. it was just a discord bot run window.
mythea
mythea6mo ago
bro u don't get banned for using cmd and hosting something 😭
tDiff
tDiff6mo ago
but I don't share an account.