my ticket disappeared
i was told to go to another ticket regarding a question i had since i created a duplicate one by mistake, but i dont see that ticket in the "my tickets" tab
5 Replies
tried putting that ticket number in the link but it sends me to an error page
@pls prime guardian day 20 reply to the ticket:
“Heya Joseph! I do understand that we should keep our conversation in one ticket; however, the ticket number you referenced is something I cannot see on my end. Is the ticket number correct? If so, can you make sure I have access to view it? Thanks!
cant reply for some reason
Can you send me a screenshot of your ticket where you would typically send messages to the support team? Please redact any personal details. Thanks!
hi i have solved the problem thank you for your help