V
VALORANT10mo ago
whosus

I got suspended on my account and idk what I did

Can someone help me pls
51 Replies
MixNix ★
MixNix ★10mo ago
You can discuss a personal restrictions here: <:logo_VALORANT:685247196979134495> × https://support-valorant.riotgames.com/hc/en-us/requests/new
whosus
whosusOP10mo ago
Do you know why it could be tho
MixNix ★
MixNix ★10mo ago
You broke Riot's terms of service * Chat abuse * Cheats * Boosting or Boosted * Negative interactions * Charge backs A host of reasons are on the table But contact support, they'll tell you why and you can appeal if they let you
whosus
whosusOP10mo ago
Alr my guess is has it be charge back bc I never did those things also been couple hours since I email them
MixNix ★
MixNix ★10mo ago
Can take up to 3 business days to get a reply
whosus
whosusOP10mo ago
So can you explain how charge back happened and if I call credit card to get it fix?
MixNix ★
MixNix ★10mo ago
You can
whosus
whosusOP10mo ago
What would I say when I call like to not refund money or something
MixNix ★
MixNix ★10mo ago
You just explain it was fraudulent And then show Riot support the fraudulent charge report
whosus
whosusOP10mo ago
How am gonna show riot charge report like do I have to bank or something get picture
MixNix ★
MixNix ★10mo ago
Just a picture Typically
whosus
whosusOP10mo ago
I’m be calling over phone so do I just tell text me it
MixNix ★
MixNix ★10mo ago
You should get an email, or ask for a copy
LFT ITZY
LFT ITZY10mo ago
I also got suspended just now i think it's cuz of the new update
MixNix ★
MixNix ★10mo ago
Might be a ban wave 🌊 You can discuss a personal restrictions here: <:logo_VALORANT:685247196979134495> × https://support-valorant.riotgames.com/hc/en-us/requests/new
B2
B210mo ago
yo now i gotta check 💀 im good lol
LFT ITZY
LFT ITZY10mo ago
it's so weird that it suspended my acc for 0 second
B2
B210mo ago
bug happened for me too i think dont remember
MixNix ★
MixNix ★10mo ago
shrugs
whosus
whosusOP10mo ago
Yo so I called and card people said valorant refund it and they didn’t say why so what do I do
MixNix ★
MixNix ★10mo ago
Contact riot for next steps
whosus
whosusOP10mo ago
I sent e-mail mad long now they give me a number like bank to call them but there not answering
OsWaynZz
OsWaynZz10mo ago
@whosus what do you mean email ? They dont have a support by email, its by their website
whosus
whosusOP10mo ago
No like I did a ticket
OsWaynZz
OsWaynZz10mo ago
oh ok
whosus
whosusOP10mo ago
And I called my card and they said valorant refunded money and then they give me a number call but there not answering
OsWaynZz
OsWaynZz10mo ago
write the number on google if its a society you should see when they open
whosus
whosusOP10mo ago
I did it says there open 24 hours
OsWaynZz
OsWaynZz10mo ago
strange, just spam the calls they will answer at one time if they still dont answer, ask to your bank again
whosus
whosusOP10mo ago
Ye bc I’m guessing I got suspended bc of refunded but it was them that refunded it so
OsWaynZz
OsWaynZz10mo ago
you refund it by your bank or by riot ?
whosus
whosusOP10mo ago
Riot refunded back to card and idk why
OsWaynZz
OsWaynZz10mo ago
if you made a ticket its normal, they refund you but if you didnt there is a problem its it can be from that
whosus
whosusOP10mo ago
Nah I didn’t make a ticket about no refund
OsWaynZz
OsWaynZz10mo ago
then its why your suspended can you show me your ticket ?.
whosus
whosusOP10mo ago
Bro but bank said that riot did refund and they had nothing to do with it
OsWaynZz
OsWaynZz10mo ago
how much they refund ?
whosus
whosusOP10mo ago
30
OsWaynZz
OsWaynZz10mo ago
30 dollars ?
whosus
whosusOP10mo ago
Ye I sent my ticket no response been like 15 hours now
OsWaynZz
OsWaynZz10mo ago
oh there is no reponse
whosus
whosusOP10mo ago
Nah I’m waiting rn
OsWaynZz
OsWaynZz10mo ago
i trough you already had one answer can take 3hours to 3 day
whosus
whosusOP10mo ago
I’m keep calling they number they give me
OsWaynZz
OsWaynZz10mo ago
for me your bank made the problem, or someone who got acces to your bank account
whosus
whosusOP10mo ago
Bank said they had nothing do with it just got refunded out of no where
OsWaynZz
OsWaynZz10mo ago
wait for an answer in your ticket but im sure its the bank, if its really because of the refund you will have to pay 30 dollars to get back your account
whosus
whosusOP10mo ago
Ye They still haven’t email me back or answer number bank give me wait could I just tell my bank to not take refund just give it back
Ale
Ale10mo ago
Yeah I also got banned until the 30th After the update I guess
whosus
whosusOP10mo ago
It don’t even tell me why I got ban or how much days Does it let you log into game Still no Response
DowDaw
DowDaw10mo ago
You may create another ticket if one month passed and still no response otherwise you need to be patient.
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