Game not launching
When i try to launch the game nothing happens for a few seconds and then it closes the riot client and when i try to launch the game again the client reopens and i have to log in again. Last time i played the game was a few months ago and then it was working fine. I have tried updating graphics card drivers and restarting pc. I have preformed a virus scan. I have tried deleting and reinstalling the game. Any tips?
108 Replies
reinstall riot client
clean install actually
delete c:\program data\riot client & %localappdata%\riot games folder after u uninstalled
also gpu drivers arent everything, updating it wont magically fix ur problem lmao
as the problem is unrelated
Its a part of troubleshooting this problem
part of wasting time
if u dont know what u are doing
I was just following this one https://dotesports.com/valorant/news/how-to-fix-valorant-not-opening-or-launching
Jerome Heath
Dot Esports
VALORANT not opening? Here's how to fix launch issues
Don't worry about a thing.
these websites are non techies
most of the time they give shit info
Trying your tip now
Where do i find this folder?
Under C i dont have Program data
oh
its hidden by default
u need to unhide
I went into %appdata% and then to appdata/local/riotgames and deleted that
is that same?
yes that is it
sick
gonna reinstall now
%localappdata% is ur users\appdata\local
Its still showing in apps though
But i cant uninstall there
u just deleted config files
delete only config files btw
why did u delete the client executable
I deleted everything riot/valorant lol
uninstall from riot client first
then u delete those files
this will left registry leftovers
So i gotta reinstall now and then do the delete over again?
get the install valorant exe from https://playvalorant.com
VALORANT: Riot Games’ competitive 5v5 character-based tactical shoo...
Riot Games presents VALORANT: a 5v5 character-based tactical FPS where precise gunplay meets unique agent abilities. Learn about VALORANT and its stylish cast
yes
Got it, reinstalling, so how exacly do you want me to do the uninstall so i dont fuck up next time?
install back -> uninstall properly, then delete leftovers i said before
c:\program data\riot games
&
riot games folder in %localappdata%
And by uninstall properly you mean just going into Apps, searching valorant and then uninstall?
yes
thats it
Do i uninstall valorant first, then riot client?
ye
riot client is the launcher, its causing the problem, so u have to clean install riot client
these config files wont be deleted when riot client uninstalls itself
Giving me same problem still
does the game just close itself?
without any error?
It never starts, i try to press play, it loads for a second, the client closes and reopens and then nothing more happens
can u see bootstraped game and valorant running in the background
also record a video if possible
with task manager always on top on
One moment, will do this
@mythea
it seems like something is closing valo
also can u check event viewer?
Where do i find that?
administrative events
right click windows icon
third one
Gotcha
So what am i doing here? Make new vid with this open while launching game?
look whats inside event viewer
Currently looking at this window
custin view
administrative events
'
look at those error events
You want the text in the error window?
yeah
"Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007fffd19d0e90
Faulting process id: 0x413c
Faulting application start time: 0x01da4d849e79f17e
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: f413dde4-2651-410e-aaf1-bacc322a24dd
Faulting package full name:
Faulting package-relative application ID: "
That is for the "Application Error"^
And now for DeviceSetupManager
"Metadata staging failed, result=0x80070490 for container '{BB882BBB-9212-5950-8B23-90FF7C1F1C4D}'"
ah
the same for other 1000 event id errors?
run cmd as admin,
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
sec
@mythea Alright ive done it now, do i try to start valo again?
whats the output
did they say anything found and repaired successfully
restart first
restarting
Alright attemting to launch game now
Same problem unfortunately :/
Anyways its late where i live and i have work early in the morning so i have to go to bed. I really do appreciate you trying to help. If you have anything more you would like me to try then ill do it tomorrow, and if not ill just backup my stuff and do a clean windows install on the computer and wipe everything i 
I HAVE THIS SAME EXACT ISSUE. ive actually tried everything idk what to do
like exactly this
okay well first r u sure u have the same problem ? like when u start valorant and open the task manger, do u notice that the BoosterapPackagedGame closes by itself ?
yes it does
idk what boosterappackagedgame is. like what it does
bbut in task manager it does close by itself
it looks as if its about to start and then it just doesnt
and even when i try on epicgames, it will just like fail to launch it
im not sure too, but valorant doesnt work without it
well then seems like they tried everything, something risky but could work is trying to disable the windows defender and the firewall then trying to start it
i dont recommend doing this cuz its kinda risky as ur device becomes vulnerable but could work 🤷🏻
i think i tried this a few days ago
no luck
i might try refreshing my laptop (was going to either way)
by refreshing u mean to format your laptop ?
def will fix the problem lol
uh like wiping it clean
idk what u mean by format but pretty much as if it was "new"
@cookie0_ wait when u go to files -> riot games -> valorant -> live then click on valorant properties. is it meant to look like this
when i open it elsewhere it shows like this (which i think is normal)? idk
but its diff idk if its meant to be
normal here
all normal
Yeah i dont think we are finding a fix for this. Maybe contacting riot support and preforming an extensive troubleshoot with a professional could present the issue but im really just gonna back up everything i wanna keep and then preform a clean install of windows on my pc and format all my disks. @erehction
yeah im gonna try that as well
@mattan go to the valorant folder, right click properties, security, advanced, show me
Hey, i have formatted my pc now so now it works. Thanks for your help anyways!
if ur wondering, it shows this:
give admin(ur user account) full control
that's it
ehh
do u know how to do that
use add
also choose applies to its childhood before u apply
what does this mean LOL
when i click add it just shows this idk how to change
u need to select a principal first
at here, it's ur user account called admin
just type admin and click on search
um wait is this fine
do i need to do anything else
@mythea
yes
also why is ur game at the public folder
uh idk
oh
is this an issue 😭
ill restart my laptop and try run val
u are changing permissions for the shortcut lmfao
look at here valorant lnk
change it back
oh
ok i chansged it back
what u want to do is to do with the valorant executable folders
not the shortcut
this valorant folder
NOT the shortcut
okay HAHAHAH MB
@mythea this fine?
yes also
do it to the VALORANT folder
not live
but well, should be fine
should i change the live one back or just leave it
ok i did the val folder
ill restart now
@mythea aaaa no luck
do u have any antivirus?
have you fixed this?
hi guys i need help
i try and get in valorent and it doesent work it just sends me to log in and when i do it says they cant log me in at this time and ive tried changing my username and password but it hasent worked D:
yeah
i made val an exception but idk if i did it right
ill ss
make a new post. this is a different issue
u can link the post here if someone wants to help
@mythea
hello this is my problem i tried everything
try with it fully disabled
wdym
create a new post and link it 😭 😭
bc its not the same issue
disable ur antivirus
nope
doesnt work
just tried
tbh idk what do u have on ur pc nor what u modified
someone said i should uninstall the rivatuner, so i did , and it worked
wdym
Is this still an ongoing issue for you? This is really long, I'm sorry for your issues. I'm new here and mythea is a master guru at this kind of stuff... This sucks.
Have you thought about resetting your PC? It sucks doing so, but if you keep getting a lot of run around on these issues and have any more ambition left to get this sucker working, or else you may also want to reach out to Riot Support.
In my humble opinion, i'd probably back up any important stuff and do a full reset of your Windows operating system. Kind of a pain in the butt, though could be worth a last resort!
Good luck, I hope this gets fixed for you soon.
yeah im just plannign to reset :)
do you use comodo firewall/antivirus?
na
i use avg
i heard there was an issue with comodo antivirus
even tho i use avg, i followed their instructions on a reddit post and it still didnt fix
Oh ok
Because I had the same issue and I had to go into some like advanced settings in Comodo and make Val an exception
Good luck anyway, hope you find a solution 🤞