Stuck on client page
I am needing help with an issue I have been having when I boot up the game. I get stuck on the client page and when I press start the page goes away for 2-8 secs and then comes back with nothing loaded or anything. This issues has been going on for a few days and didnt know if anyone could help!
34 Replies
Send a photo
will do
its hard to show because i only press start and it just loads and goes right back to the client page
sent a video to make it easier
Can you make sure you have the most update drivers?
win + x -> Device Manager -> Display Adapters -> Enable/Update Drivers
@icee4849 ^@Mix (They/Them) hey Mix! yes i updated them earlier today and the same result occurred
should i try to delete the game again with the updated drivers? I dont think it will do anything unless you think so
Open riot client, click on the pfp icon on the top right, settings, valorant, repair
ok
This is what it shows on my end
Open file explorer
C:\Riot Games\VALORANT\live
go to ^
you should have
okay im looking at that
you everything there?
i have all 5 files
ok
ShooterGame -> Binaries -> Win64
ok
ctrl + a
bottom left
all 59 with the exact same 276MB
go to C:\Users\%username%\AppData\Local\Riot Games\Riot Client\Logs\Riot Client Logs
my buddy said I may want to reinstall windows, would that help? @saucywan @Mix (They/Them)
yes, but you lose everything
so last resort lol
yes
^
okay im looking at the client logs
yes, a fresh install of windows would help, do it is not something you should have to do
sent the newest one with the biggest size
dm it to me
so send the newest log with the biggest size?
yes
okay i sent it, hopefully it is what you are looking for
Ok
It looks like riot client is starting valorant
ok
When I get back home ill check the valorant logs
not riot client
š
okay sounds good thank you! yeah idk what could have happened like if i downloaded something or what it could be. One second its working and the next it doesnt
I appreciate your help! @saucywan @Mix (They/Them)
