My account got banned for Third party software even though I haven't done that

my account got hacked he played 2 games exactly there was a level difference in the games he was playing with immortals lobby when I saw that i changed my password after that i was playing normaly then i got banned throgh third party software what should i do pls help i paid on this account
28 Replies
Red
Red7mo ago
;support
VANGUARD
VANGUARD7mo ago
VALQuestion If you require assistance, want to discuss a ban or an in-game restriction, if you were hacked or lost access to your account, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new. Alternatively, - If you need to recover your account because it was hacked for example, you can follow these steps. - If you are receiving an error code, you can find out steps to resolve them here. - If you were banned or received an in-game penalty, please read this article.
الاحا الاعظم
i made 4 tickets i dont have any hacks on my laptop u cant talk to riot?
OsWaynZz
OsWaynZz7mo ago
@.sharketo he dont work for riot, also you probably did something, third party dont only mean cheat
Red
Red7mo ago
Not on your behalf, Id have to talk to them the same way you do, through support.
الاحا الاعظم
this what i get i dont use it i swear
Red
Red7mo ago
Skin changer? Crosshair changers? 3rd party programs are not just cheats or spoofs You can get banned for an unauthorized 3rd party program that is not a cheat Regardless, it doesn't look like your account is gonna get unbanned. If support cannot help you, then you're at a dead end.
الاحا الاعظم
i got crosshair v2 on my laptop but i didnt use it on valorant from steam
OsWaynZz
OsWaynZz7mo ago
@.sharketo Store app Other player playing on your account ?
الاحا الاعظم
ya i got hacked a week ago
OsWaynZz
OsWaynZz7mo ago
@.sharketo other than that ? If that was that they would unban you
الاحا الاعظم
i dont know man
OsWaynZz
OsWaynZz7mo ago
What is crosshair v2 can you explain ?
Red
Red7mo ago
A 3rd party crosshair changer
الاحا الاعظم
a steam software that can give u a crosshair in games that dont have crosshair this is why i got banned?
OsWaynZz
OsWaynZz7mo ago
@.sharketo prob
الاحا الاعظم
i didnt use it on val
Red
Red7mo ago
Idk, I can't see your ban reason And I'm not the one that received the ban, either
OsWaynZz
OsWaynZz7mo ago
@.sharketo even id you dont use it, it can turn into your background
الاحا الاعظم
i close it before i go val i know the reason someone hacked me but riot dont cheak bruh
OsWaynZz
OsWaynZz7mo ago
@.sharketo did you use store viewer app to see your shop Did you buy your account ? The account got created by you ?
الاحا الاعظم
yes i used store viewer but all my friends use it and they didnt get banned no its my account i created it soo no one can help it over right? its
Red
Red7mo ago
Ngl, the store viewer is probably what caused your account to get compromised You're giving your login credentials to an unauthorized 3rd party site/program
Swordar
Swordar7mo ago
Redcicle i dont think val support will help anyone in perm suspensions cause even if the support comes and tries to help you the suspension cant be removed in any way
Red
Red7mo ago
Riot Support can help, but it's not 100% guaranteed and there is genuinely no other option. If Riot Support doesn't help, then they're at a dead end.
Swordar
Swordar7mo ago
well atleast ill somewhat try to recover my account with riot support
OsWaynZz
OsWaynZz7mo ago
Just help you im 99% sure of me, its the shop viewer