399 Replies
run riot client as administrator
ok
still the same
win+r, msinfo32
show me the system summarytab
i cant download the riot vanguard for no reason
turn secure boot on
how
win+r, cmd
shutdown /r /t 0 /fw
u will be booted into bios
secure boot is usually under boot or security tab
run as administrator
u can ask me if ure not sure
go advanced mode
Ok
boot
is that tecware keyboard
Yes
cool
i have it too
cheap and good quality
Yeah
secure boot
for os type
choose windows uefi mode
Ok
then go to key management
Ok
choose pk key and set new key, it will ask u to whether load factory key or manually
select yes to load factory key
Ok
Next
save and exit
Ok
What now
just boot into windows
Ok
What should I do now
win+r, msinfo32 again
k
try to run valo
as admin tho
still the same~
@saucywan
@mythea Looks like the same issue the other person was having
Same bios too
boot into bios again
what
.
Ok
@mythea tpm 2.0 im guessing
yes
find that and turn on
advanced mode again
Enter advanced mode
Ok
What next
At the top click advanced
K
Then Trusted Computing
Then send a photo!
Where the trusted computing
Nvm
Find
PCH-FW config
Ok
Click that!
when is asus motherboard so popular, most of the guys i helped these days got asus mobo
Change Enable Discrete TPM
To
Firmware
TPM
Done
Save and reboot
Exit up top
And Save and restart
Or along those lines
Done
Great
Win + r
msinfo32
Find this and send photo
u need to run msinfo32 in administrator to see that btw
yeah
search it and run
msinfo32
as admin*
wrong window
this is msconfig
find this in the search
just type msinfo32
and run as administrator
yes and make sure it says system infomation
Oh~
win + r
tpm . msc
without the spaces
Ok
i cant post without the spaces đź’€
bcuz they wanna avoid ppl from posting malicious links
yeah i know
it should look like this
it should be on đź‘Ť
open valorant?
Yes
as admin*
No riot vanguard
@mythea same issue
as we left it beacuse there went to bed
what should i do now
theres also something related to this problem
but i forgot
go to C:\program files
can u see riot vanguard folder there
nope
@restya7520 We had this problem today about 4-5 hours ago
ok
what can i do
Search for Services
then open it
ok
Find a service called
vgc
no vgc
i cant find it
ok
thanks
one second!
ok
is there one called vgk
nope
Ok
it wont be shown there
yeah
i know
just praying
thats smart
im too tired
what now~
open cmd as admin
ok
sc query vgk
and
sc query vgc
ok
create Riot Vanguard folder manually
then let riot client install it
see if it works
how
@mythea I have confirmed UEFI, TPM, and Secure Boot
are on
go to c:\program files
new folder, Riot Vanguard
but its empty
that's what u want
then go riot client
run as administrator tho
ok
this is the installer btw
u can try to install manually
there :)
the hash tho
i pressed yes
what now
download both we sent
i did
and put it c:\program files\riot vanguard
ok now run the installer.exe
ok
lol opera?
yes
dont lmao
china spyware
...
it look cool man
we dont talk about it
ok
u can use custom css on chromium/firefox
ok
did you run it?
yes
i pressed yes
great
is it doing anything?
nope
like a window
or somthing
nope
are those files there now?
yes
O
ok do this again
did u run the installer as admin?
i did
oh shit that was you
lmao
oops
maybe u need all of them
riot client download all of them and place them there and the installer register the registried
@saucywan why u delete the sc thing
registries
beacuse it didnt install
correctly
oh
i thought this was your explorer
so i need all of them?
yes
my friend send a folder
riot vanguard folder
ok
should i download it
yup
i will just send them
great
run that installer.exe now
as admin
ofc
if u wanna verify the checksum to make sure theyre not viruses
donne
what now~
let me do the same thing
to see what happens
one sec
are u sure theyre in the path c:\program files\riot vanguard?
yes
k
now try to run the game
with admin privilege
welp i found out it just deletes vanguard...
click on it
Ok, I just deleted it
when i pressed update it asked for admin
then went back to update
i clicked it again
and it installed it
it still the same
that didnt happen to me
rip
maybe i dont have the vanguard
you know what
restart your pc
ok
it says to restart so
yup
have u ever modify ur folder's permission?
i believe its a permission issue
How
it looks like this by default
im not sure if u did
bruh still the same after restart
press update
still the same
after that
open explorer
and find the program files
folder
and right click it
ok
click properties
ok
click security
ok
click advanced
then send a photo
ok close out of that
k
open the riot vanguard folder
and run this
@restya7520
as admin
yes
done
down in the bottom right
find this
open it
o
ok
open cmd
as admin
ok
and do this
enter
sc query vgk
and
sc query vgc
@mythea
access denied as admin
...
bruh
open services
ok
find
vgc
nope
nothing
ok lets open riot client
and try updating
still the same
try 
restarted
open riot client
and you know what to do
from this point
stll
th
sam
bruh~
is riot vanguard in the tray
nope
win + r
winver
ok
dont do that
that vanguard bot is for moderating this server
it has nothing to do with the games one lol
yeah
but dont ping it
from here i have no idea
so....
@restya7520 have you tried reinstalling riot client?
i cant remember
i did for 100 times already
ok
it just dont download the riot vanguard
yeah
weird
welp
firewall
time
ok
type firewall
and press enter
yeah
as admin?
on the left
no
ok
browse
C:\Riot Games\Riot Client
go to ^
then
then open
then add
then ok
'ok
open the tray and find
right click
exit
ok
open windows security
manage settings
ok
turn off
ok
open riot
and pray
as admin?
yes
i prayed for nothing
?
still the same
click it like 5 times
do this again
and open it without admin
ok
still the same
delete this C:\Riot Games
delete this C:\Program Files\Riot Vanguard
done
C:\Users\%username%\AppData\Local\Riot Games
delete that
C:\Users\%username%\AppData\Local\VALORANT
and this
i dont find it
which one
both of them
copy and paste it into the top bar
and press enter
if it says windows cant find it
thats find
what about this
uninstall
no
can you find the appdata folder?
from where
or is it that the Riot Games folder isnt there
here
nope
C:\Users\YOUR USERNAME HERE\appdata\local\riot games
ok
try reinstalling riot
from this
user
open user
click this
ok
C:\Users\user\appData
add
\appdata
did it work?
open local
done
go to riot games
ok
delete it all
donen
valorant?
and lastly the all caps
VALORANT
folder
deleted
good
download this
and run it
delete this/
?
yes
delete this?
Ok
what now
^
if this doesnt work im going to bed
but
K
I did find
the logs files
so I can read them
to see whats happening
tomorrow
Bruh ~~~
Still the same
C:\Users\%username%\AppData\Local\Riot Games\Riot Client\Logs\Riot Client Logs
send me them in dms
@restya7520
ok
thats alot
?
sending
@mythea 000008.854| ERROR| agent: Dependency vanguard failed to install: Process exited with invalid exit code 10044 Unspecified
"errorName":"agent_elevated_dependency_install_failed"
@restya7520
yeah/
At this point please open a ticket with riot games
where
thanks vanguard!
one sec
not even useful
I KNOW
finsedfhigbzdbjnifg
I THOUGHT IT WOULD SAY LIKE HEY... ITS THE PERMS
BUT NOOOO
ITs TO EASY
unspecified lmao
do you know the support command
;support
...
see
i wasnt being dumb
welp
@restya7520 You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new
@restya7520
one sec
its sending
i have no idea
run this please @restya7520
@saucywan
Press run as admin
After that press open logs folder
Then send that to riot
Via the URL I gave you
Also, please ping me once they have solved it or responded to you
I have noticed multiple people having the same issue and would love a fix
All you have to do in the ticket is just tell them what was happening
When you tried installing valorant
Um
Still send them by pressing open logs folder and send them whatever is there
And just tell them that the game logs generated no data
what
this pop out after i click
Yep
Open the url here https://support-valorant.riotgames.com/hc/requests/new
And follow the steps they give you
what request
?
which request should i choose
Install, patch, lag, or crashes
Just fill it out
Like what you did in this discord server
Installing Vanguard dependencies error
and list what u have tried
Reinstalling, disabling Windows defender, disabling firewall, turning on secure boot, turning on TPM 2.0,
where should i fill/
All of that
If you’re talking about where you should put that in the description
do i need to take a screenshot of the riot repair tool?
No just the log files
this?
Yes
Like send the files not just a photo
There should be an option to add attachments
what file
First check that box
Then, add the log files to the attachments part
All of these
Good
Did you check the box?
ofc
Ok
Good
submit?
If you filled everything else, submit it
what response
To respond to them once they respond
Add this into it
You never said what error you have
i did
i put in here
Oh, OK
how long will they reply
Sorry, I just didn’t see it in the newest shot you took
No idea
They should most likely respond when they see it though
But for them to actually find out what’s wrong, no idea
I do have some other people that have the same issue so if I managed to solve it, I will come back here and see if that helps you
Of course, please let me know if they do respond with a fix
Other than that have a great day/night
[CLOSED]