V
VALORANT•11mo ago
Xiannn

Friend's account has been hacked all of a sudden.

The gmail has been changed to a new name. Cannot log into the game. Can someone help pls?🥹
19 Replies
fecker
fecker•11mo ago
if your friend remembers his first gun buddy, skin, etc he has a decent chance of getting it back tell them to create a support ticket > account recovery
Xiannn
XiannnOP•11mo ago
owh ok I will tell him to do so Thanksss alot <:val_KekwSob:914192985166610433> btw pardon me I don't think there will be people recognising his first gun buddy... if only skin will do ?
Aizu
Aizu•11mo ago
Everyones first gun buddy is the valorant coin buddy
fecker
fecker•11mo ago
then valorant wont accept that, because a quick search points that out i dont really know the process since i dont share my account to random people online
OsWaynZz
OsWaynZz•11mo ago
yeah but who remember first gun buddy same as first weapon skin i dont remember
fecker
fecker•11mo ago
true especially if you've been playing for a long time welp those are the questions riot gives
luso
luso•11mo ago
if he has the original email the account was created with, and the date of birth the account was registered with He can get it back in around 5 sexonds as there is an automatic recovery tool
fecker
fecker•11mo ago
The gmail has been changed to a new name. it has been changed
luso
luso•11mo ago
I'm aware The email the account was Created with originally if he has that then he's fine
Xiannn
XiannnOP•11mo ago
well thanks alot for all your helping, I will take action and tell my friend later on🥹 Never experienced anything like this It was so sudden, we went out for dinner and when we came back, he can't log into account.
axzen
axzen•11mo ago
If he can’t provide the security questions to recover his account it’s done for 🤷 Next time tell him to be careful what he clicks on and make sure to secure your email with things such as 2fa and recovery options
Xiannn
XiannnOP•11mo ago
oh I see.... my friend had reported to the riot, is there riot will help anyways? like tracking the person that change my friend's gmail...
axzen
axzen•11mo ago
There’s no such thing as tracking down the player if the email is under control of someone else, if riot wanted to help you would of had your account back by now, I mean there is a chance of getting it back but without the right answers the account cannot be recovered unfortunately 😔
Xiannn
XiannnOP•11mo ago
🥲
axzen
axzen•11mo ago
I’m sorry man unless he can recover his email or prove to riot that it’s his account there’s not really a way to get it back, plus it might be too late, you don’t know what the person might of done to his account?
Xiannn
XiannnOP•11mo ago
well... rip account😢
Xiannn
XiannnOP•11mo ago
so the account being hacked, the owner is here @et8063 <:val_KekwSob:914192985166610433> @blazinstarr so my friend is here, can u pm him?
Et
Et•11mo ago
yesterday bout 3pm riot had sent a recovery for me and I was able to change password and even can login to tft mobile but cannot login to website yet then the person that hacked me just hack again at 550pm again 😭
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