acc banned
my account got hacked and it was banned by using third party software is there still a way to un ban my account 
Oso you admit using a third party ?
Bno my account was hacked by someone and he go me banned by using third party software thats what is says on the ban screen
Othen make a ticket on there website
Byes i have tryed and this was there responce Thank you for reaching out! I hope this email finds you well. As a long time player myself I can understand how it might feel to get a permanent suspension, to not be able to play the game, especially when you believe it is not deserved as you have concerns of being hacked. That is why I am here to investigate the matter for you! Thank you for providing me with context. After checking the case, we have confirmed that the system detected the usage of a third party tool. VALORAN is an extremely competitive game which is exactly why we are giving our best to protect its integrity by blocking third party tools. We have looked into the case and we did not find any signs of malicious compromise during the detection, which is why the suspension is deemed as correct. However, sharing details about what third party software was detected would compromise our future investigations. I hope you understand where I am coming from and that there will be no bad blood between us. If there is anything else I can be helpful with, please do not hesitate to let me know! Have a successful day! Warm Regards, Smiley Dolphin
Bresponse*
Othen sorry its dead, did you use store viewer ?
Bwhats store viewe?
Bthank you for letting me know
Oapp to see your store on your phone
Bnop
Bi still dont know how did they get my acc now
Ostrange
Otrn tracker ?
Byea i was showing my friend my rank off that
Otrn tracker is secure its not from that
Bthank you for answering my question
Bi spend like 1200$ on it
OThen i think you probably answer many wrong question