K
Kinde•13mo ago
internetjohnny

Dangerous Site Warning using custom subdomain

Got a dangerous site warning on Chrome mobile (android) when attempting to login to my app using the custom subdomain that I connected to Kinde. In my Kinde dashboard, it shows SSL certificate is provisioned for my custom subdomain. How can I fix this?
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8 Replies
Oli - Kinde
Oli - Kinde•13mo ago
Hi @internetjohnny, Do you know if this warning occurs when accessing the same URL on an Applde device or on a browser other than Chrome?
internetjohnny
internetjohnnyOP•13mo ago
Tested it on safari and firefox on iOS and havent had any issues
Oli - Kinde
Oli - Kinde•13mo ago
Must be an issue with Chrome. Would you be willing to send the URL of your site? You can send it in a DM if you would prefer that.
internetjohnny
internetjohnnyOP•13mo ago
Thanks, DM'd you 🙂
Oli - Kinde
Oli - Kinde•13mo ago
Thanks @internetjohnny, I'll have a look now. Hey @internetjohnny, I unfortunately cannot successfully replicate your issue. I have passed on this issue to my teammates to look into. In the meantime, can you please check if you can replicate this issue in an Incognito Chrome window? Also would you be able to try replicate this issue on a non-iOS device? e.g. Chrome on a desktop machine?
ev_kinde
ev_kinde•13mo ago
We've seen this before when an antivirus substituted the certificate on the local machine. Technically antivirus becomes a man-in-the-middle in order to scan unencrypted traffic. Could you check the details of the certificate? The issuer should be Let's Encrypt, issued to your sub-domain.
internetjohnny
internetjohnnyOP•13mo ago
The issue didn't happen to me, but to one of my users. I have tried to replicate it on my end but unfortunately (or fortunately?) wasn't able to either. I'll reach out to see if they are able to.
Oli - Kinde
Oli - Kinde•13mo ago
That would be helpful if they can replicate the issue. If they can record their issue too that would also be helpful.
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