R
RunPod13mo ago
runvnc

billing not adding up

The time listed in billing doesn't add up Hello guys. I see a bunch of charges listed as 1 minute but billed for 1 hour? I have been testing start/stop scripts and other things. The actual total billed might be correct. Not sure. Billing page makes it look completely wrong though.
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13 Replies
ashleyk
ashleyk13mo ago
@flash.singh I guess this is something @rutvikhp needs to look at?
flash-singh
flash-singh13mo ago
thanks we will look into this, its near holiday and most are off
runvnc
runvncOP13mo ago
ok appreciate your help. one theory is maybe it is something to do with a minimum charge if they are deleted or something. but still an issue if that's the case because I won't be able to tell what is going on from the report
ashleyk
ashleyk13mo ago
I didn't even notice that billed time toggle so thanks for making me aware of it @runvnc
Iemonade
Iemonade13mo ago
Hi, I have a similar cost spike in the same period. Would be nice to get some clarity on this. A4000 prices are sub $1/hour..
runvnc
runvncOP12mo ago
any update on this? I think that the Billed Time toggle is broken and actually I can't tell if the billing is correct I think it is getting minutes and hours mixed up or something
nerdylive
nerdylive12mo ago
i guess on 2024 lol
Iemonade
Iemonade12mo ago
Probably a small FE bug, the label is currently minutes instead of hours
flash-singh
flash-singh12mo ago
@Rutvik is this fixed as well?
Rutvik
Rutvik12mo ago
@Iemonade can you dm me your email? @Iemonade @runvnc issue is fixed
runvnc
runvncOP12mo ago
Ok thanks
ZooE1
ZooE12mo ago
@flash-singh Hello! How could I check the exact time when your RunPod account balance runs out? I got trouble with automatic stop serverless and need to know exact time Hope any dev/assistant could help me to figure out this.
nerdylive
nerdylive2mo ago
In general channel I replied: in your billing page Based on current usage when you view it What automatic stop serverless do you mean
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