account hacked and hacker sent me email mocking and abusing me

so for last 3 monthes I've been trying to fight these hackers they hacked my account and sold to someone else and being the owner of account i retrieved the account but everytime it just ended up same idk how these hackers are able to hack regardless of having 2fa and most strongest password possible ...so after retrieving account for first time I submitted multiple tickets regarding my account's security but same response of 2fa and all that but on DEC/10/2023 i queued for spoke rush and I was kicked out of account and it showed temporary ban short after my login credentials changed and riot said they can't do anything now.. didn't get any email change password ...and cheery on top my email has 2 usernames attached don't ask me how but it's there ... i would have made new account but I've spent around $1000 on this account just heartbroken to see riot security system
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11 Replies
lemonade
lemonadeOP14mo ago
is it possible to get account back ?
OsWaynZz
OsWaynZz14mo ago
@lemonade0369 do you have shop viewers ?
lemonade
lemonadeOP14mo ago
mean? through which we can watch valorant's store ?! yes ..
OsWaynZz
OsWaynZz14mo ago
@lemonade0369 its this, none of them are official and they are here to sell the hack account and boost other account
lemonade
lemonadeOP14mo ago
oh..but it didn't happen cuz of that .. I recieved email from hacker too...he sold my account to someone else and then i revoked it so he banned it ... it's this case ...and riot's security is crap
lemonade
lemonadeOP14mo ago
and mf has the Audacity to call me the scammer
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lemonade
lemonadeOP14mo ago
do riot team see these messages ? ...where should I seek help ? I've spent way too much
lemonade
lemonadeOP14mo ago
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James
James14mo ago
;support
VANGUARD
VANGUARD14mo ago
VALQuestion If you require assistance, want to discuss a ban or an in-game restriction, if you were hacked or lost access to your account, please open a support ticket with Riot Support. Moderators are not Riot employees or developers and are unable to assist you with in-game issues. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new. Alternatively, - If you need to recover your account because it was hacked for example, you can follow these steps. - If you are receiving an error code, you can find out steps to resolve them here. - If you were banned or received an in-game penalty, please read this article.

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