email webhook not working

I am currently trying to relay emails sent to a worker to my webhook. it works fine when i send a test on the cloudflare site but when a real email is sent it doesnt send anything to my webhook. in the overview tab it shows that the email was received (although it says it was dropped ive read in other threads that that's just a default response) nothing is sent to the webhook. I am in control of the server and have put as many things as i can think of to log or find out what the issue is but ive come to the conclusion that it just isnt sending the request. anyone have any idea how to fix it?