Kinde Auth Register 500
Me and my team are trying to setup Kinde on our site but we get a code 500 everytime we try create an Admin Account, what could be causing this?
37 Replies
Sorry about this blocking you @drexwhoz are you able to confirm your Kinde domain? As we will look into this for you.
hello, wdym by that
its the offical kinde registration as far as ik
When you are logged into your Kinde account what is the URL in the browser bar?
its for the official kinde website when he try to create a account
🔧
he get the error when he fill this
Once you are logged into your Kinde account, I need to know what the URL is. If you can sign in, that would be great.
im gonna record
1sec
No need to record, just need [YOURBUSINESS].kinde.com
bro u dont understand
i want to create a account in kinde
i dont have a buensiss yet
i wnat to create one
Ohhh sorry, got it now. I miss understood your first message. My Bad!
Are you trying to sign up with email and password or Social SSO?
with email and password
Thanks, what setup are you at during the account creation flow, when the 500 error code appears?
@drizzy
right after i verified my email with the code
Very bizzare, as two of the team have tried to replicate the issue, but haven't been able to. What web browser are you using? When was the last time you tried?
we tried it multiple times today
which browser u usin
opera
gx
@drexwhoz @drizzy are you both able to DM your email addresses you are trying to sign up with? As we will check the logs.
yup
sent
@drizzy @drexwhoz sorry in the delay the team has been working on this almost all day. We are really struggle to understand why you were getting this error. We have made a small update with a hypothesis. Are you able to try and create your account now?
it's 6 am for me rn and idk abt drizzy, could you give us steps for us to do later
No stress! You should just be able to sign up to Kinde like what you were trying to do
still
yo sorry for the ping @Andre @ Kinde
i tried from my end to sign up for kinde
its not working for me either
Mmmm, this is very puzzling @drexwhoz @drizzy , checking with the team on this
I think @drexwhoz fixed it he created a acc for me 2 days ago
i managed to find a fix
but pretty scuffed
i tried a few emails before it worked
it regardless said ^
after signing up
but i managed to sign in after eventually
Ok, @drizzy @drexwhoz so you are both now setup with your accounts? Is there a preferred email address you are wanting to use?
im setup, drizzy not rly
idkif he needs one
Ok, please keep us in the loop if you need anything else and thanks for your patience with this