Change my instance region
Due to an onboarding error my Kinde instance is in Australia, and that adds significant ping. Is it possible to change my instance server? Quick glance at the settings panel wasn't clear to me if it is possible.
5 Replies
Hey @brguy,
Sorry to hear you create a business in the Australia data region.
What region would you like to create your business in?
And do you mind giving me:
1. The name of your Kinde business
2. The email associated with your Kinde account
The name of your Kinde business
confraria
The email associated with your Kinde account
[email protected]
Hey @brguy,
Thanks for sharing these details.
Currently the only way to move your business to the desired data region is to delete your business and then create a new one (using the same details).
If you would like me to proceed with deleting your business, please let me know.
Ok. Please delete.
Will do.
I will let you know once your business is deleted.
Hi @brguy,
We have now deleted your business.
Please go ahead and create another business with your desired data region.
We are addressing your onboarding feedback as we speak.