K
Kinde12mo ago
C

Password and Passwordless enabled on same time?

How can i chose a user thats uses password when passwordless is also enabled?
22 Replies
Oli - Kinde
Oli - Kinde12mo ago
Hi there, I just want to confirm the experience you are after? Do you want to offer your users to choice to login with either password or passwordless (email code)?
C
COP12mo ago
I want my users to be able to login passwordless (with email code, or by time (when you are ready with sms code). But i also want some shared users that uses password
Oli - Kinde
Oli - Kinde12mo ago
Hey @C, So you want users to be able to login via 3 methods: 1. Password 2. Passwordless (email code) 3. Passwordless (SMS code) Are you able to confirm this is the experience you are after?
C
COP12mo ago
Yes
Oli - Kinde
Oli - Kinde12mo ago
Thanks for confirming @C. We currently have login with phone number in beta. This will allow you to have 2 login methods: 1. Either Passwordless (SMS code) and Password 2. Or, Passwordless (SMS code) and Passwordless (email code) Would this solve what you are after, or do you need all 3 methods simultaneously as options?
C
COP12mo ago
It would solve it
Oli - Kinde
Oli - Kinde12mo ago
Unreal. Well we are about to open the doors to our sign-in/up with phone number feature this week. I can enable this for your business once the beta feature is ready to be released. If I can get your business name and email (of your Kinde user), I can enable this for your business when it's released?
C
COP12mo ago
bigscreen.kinde.com, [email protected]
Oli - Kinde
Oli - Kinde12mo ago
Thanks @C for sharing these details. I will reach out to your email once sign-in/up with phone number beta is live and enabled for your business.
C
COP12mo ago
thanks, whats the timeframe for sign-in with phone number?
Oli - Kinde
Oli - Kinde11mo ago
Hi @C, I am terribly sorry for not getting back to you on your message above. I have now enabled the 'sign-in/up with phone number' feature for your Kinde business. Here is the related doc that explains how to get setup with phone authentication. You will need to log out and back into the Kinde Admin to see the new phone authentication option. This feature is in beta so please give any feedback you have (the good, the bad and the ugly). Please reach out if you have any questions or feedback.
Kinde Docs
Set up phone authentication - Authentication and access - Help center
Our developer tools provide everything you need to get started with Kinde.
C
COP11mo ago
I appreciate it I just set it up, but cant get it working, no error or sms log in twillo and no error in kindle. Some quick feedback/questions In firefox, i cant see the other flags and languages when opening the land code menu In chrome, no flags at all and no text in the language menu
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C
COP11mo ago
there need to be a sign up flow, like e-mail password less sign-in so if no user is know then just sign the user in, but ask after name also we need to be able to specify default country so it wont start at AU
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Oli - Kinde
Oli - Kinde11mo ago
Hey @C, Sorry to hear you are experiencing issues with the phone number auth
In firefox, i cant see the other flags and languages when opening the land code menu In chrome, no flags at all and no text in the language menu
I cannot recreate either of your issues in Firefox or Chrome. Are you able to send recordings of your experience in Firefox and Chrome? Would you also be able to send over your environment information for Firefox and Chrome, something like the information in this link?
there need to be a sign up flow, like e-mail password less sign-in
Are you able to elaborate on what you are talking about here?
so if no user is know then just sign the user in, but ask after name
We are currently working on this.
also we need to be able to specify default country so it wont start at AU
Are you able to able to elaborate on this?
C
COP11mo ago
Yes, will send info "Are you able to elaborate on what you are talking about here?" its the "if no user is know then just sign the user in, but ask after name" also we need to be able to specify default country so it wont start at AU Are you able to able to elaborate on this? The language selector of the phone number prefix, starts with Australia always, i need to specify the default contry it should start with, or the prefix selector should default to browser contry. My users are primarily danish (99%) so all that would use sms as login are now forced to change AU to DK when typing a number, it would be nice if i could preset the language selector to DK
Oli - Kinde
Oli - Kinde11mo ago
Hey @C, Thanks so much for elaborating on your comments above. I totally agree with your feedback about the default country for phone numbers. I have passed this onto my team.
C
COP11mo ago
And also the text in the sms now it says 481967 is your one-time code to sign in to xxxx @login.xxx.dk #481967 can the "@login.xxx.dk #481967" be removed from the sms message?
Oli - Kinde
Oli - Kinde11mo ago
Let me get back to you on this ^
Oli - Kinde
Oli - Kinde11mo ago
Hey @C, Regarding the 481967 is your one-time code to sign in to [email protected] #481967 message in the SMS. This is the standard SMS OTP format - see here: https://web.dev/articles/sms-otp-form#format - The @login.xxx.dk part means the OTP will be bound to the domain. If the user is on domains other than the one specified in the SMS message, the OTP suggestion won’t appear. This also mitigates the risk of phishing attacks and potential account hijacks. - The #481967 part means the browser will now be able to reliably extract the OTP without depending on mysterious and flaky heuristics. Please let me know if you have any further questions.
web.dev
SMS OTP form best practices  |  Articles  |  web.dev
Asking a user to provide an OTP (one-time password) delivered via SMS is a common way to confirm a user's phone number. This post provides you with the best practices to build an SMS OTP form with great user experience.
Oli - Kinde
Oli - Kinde11mo ago
In regards to your issue here: https://discord.com/channels/1070212618549219328/1180479276190027816/1196336599961706618 I cannot recreate either of your issues in Firefox or Chrome. Are you able to send recordings of your experience in Firefox and Chrome? Would you also be able to send over your environment information for Firefox and Chrome, something like the information in this link?
C
COP11mo ago
I updated my graphics driver on the pc i had the issuie and then i shows the menu How to define if e-mail or phone should be the first page to see on login page, on some page load it starts with e-mail but on other it starts with phone? also the text "Switch to phone number" and "Switch to email" are not to be found in the translation files
Oli - Kinde
Oli - Kinde11mo ago
I updated my graphics driver on the pc i had the issuie and then i shows the menu
So just to confirm you are not experiencing the issue with country codes anymore?
also the text "Switch to phone number" and "Switch to email" are not to be found in the translation files
This is on our radar. What language would you like to see this translated to in the translation files?
How to define if e-mail or phone should be the first page to see on login page, on some page load it starts with e-mail but on other it starts with phone?
This is good feedback. I will pass this onto my team.
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