discord.js - Imagine ❄•13mo ago

issue with finding a role

I haven't worked on this bot in a long time as well as forgot how to code a little bit and having issue with finding a role that has already been created in the server. ERROR:

Cannot read properties of undefined (reading 'roles')

Cannot read properties of undefined (reading 'roles')

CODE:

const supportRole = this.guild.roles.cache.find(r => r.name === "Ticket Support");

const supportRole = this.guild.roles.cache.find(r => r.name === "Ticket Support");

any help would be really appreciated

6 Replies

d.js toolkit•13mo ago

- What's your exact discord.js npm list discord.js and node node -v version? - Not a discord.js issue? Check out #other-js-ts. - Consider reading #how-to-get-help to improve your question! - Explain what exactly your issue is. - Post the full error stack trace, not just the top part! - Show your code! - Issue solved? Press the button!

Danial•13mo ago

What is this? It doesn't have a guild property

jOP•13mo ago

its basically defining the guild without its id

Danial•13mo ago

Can you show more code

jOP•13mo ago

        /**
     * The guild's ticket category and support role
     * @typedef {Object} BaseObjects
     * @property {CategoryChannel} ticketCategory
     * @property {Role} supportRole
     * @property {Role} botRole The role managed by the bot
     */
    /**
     * Gets the guild's ticketing system categories and roles
     * @param {boolean} [force] Whether the channel and role managers should be force fetched. Defaults to true.
     * @returns {Promise<BaseObjects>}
     */

    const supportRole = this.guild.roles.cache.find(r => r.name === "Ticket Support");

    await channel.send({
        content: `${supportRole}`,
        embeds: [embed],
        components: [actionRow],
    });

        /**
     * The guild's ticket category and support role
     * @typedef {Object} BaseObjects
     * @property {CategoryChannel} ticketCategory
     * @property {Role} supportRole
     * @property {Role} botRole The role managed by the bot
     */
    /**
     * Gets the guild's ticketing system categories and roles
     * @param {boolean} [force] Whether the channel and role managers should be force fetched. Defaults to true.
     * @returns {Promise<BaseObjects>}
     */

    const supportRole = this.guild.roles.cache.find(r => r.name === "Ticket Support");

    await channel.send({
        content: `${supportRole}`,
        embeds: [embed],
        components: [actionRow],
    });

Danial•13mo ago

That doesn't really help me help you, of what type is this?

Gaming

Programming

issue with finding a role