jobs not working
Hello,
I've installed immich via Docker and I'm trying to run all the jobs to get all my photos.
The problem is that my jobs stop for no reason. I seem to have a lot of errors in the logs but I'm not sure how to solve the problem.
47 Replies
What do the containers' logs say?
I don't know if you want logs from another container. I have provided you with the logs of immich_microservices
Version : 1.85.0
@jrasm91 I think this is the same like #4873, no?
@Floflobel Do you by any chance also use a samsung phone and are running android 14?
Nop I use iPhone and I think I don't have any picture from Android in my current setup
Hmm. Is it possible for you to share any of the affected motion photos? More datapoints may be helpful here.
Or if that's not easily possible, could you find an affected asset and provide the results of
exiftool?I have the impression that the .mov files are corrupted because when I run them I get nothing back. But if I run another one, everything's fine.
I'll try to delete them first.
I see
Warning : Truncated 'mdat' data
After deleting I tried to continue the jobs to scan the library but it doesn't seem to work. It shows me this, then stops and goes back to zero.
I can't see anything in the logs of the "immich_microservices" container.
I'll try to re-scan everything.
Now I have these errors after I delete corrupt .mov:
Full rescan of the library not working
up 😦
The space in the filename might cause issue
No this file doesn't exist anymore because I deleted it
can you try run the option to remove offline files then try this again?
Where is this option ? Into "Repair" tab ? I see
OFFLINE PATHS (10) but I don't know how I can fix.
"Repair all" opton cannot be trigger.in the library setup menu
Thank you for your help, now I have this error when I try to run
GENERATE THUMBNAILS :
How I can found the files cause this error ?are you using the AIO image?
Nop docker-compose from the official repository
what version are you on?
Do you know where are those pictures were importing from initially?
v1.86.0 now
Yes, all the images are imported from personal photos on my phone (always an iPhone), but it's possible that some images from other devices have been included.
For your information, last night I relaunched a complete scan of the library, not just missing
it looks like those images was somehow corrupted when imported so Immich cannot read it to generate the thumbnail
All images come from a read-only folder.
How can I know which images are corrupt, as not all of them are?
In the log I can see the id but I don't know what it refers to.
Are you seeing all images not showing up on the web or just some?
Yesterday, before I relaunched the full scan, all the images seemed to be displayed correctly, as far as I could see. Today, none of them appear.
I'm willing to start again from scratch if necessary.
perhaps something is wrong with the mount point?
I mean from within the container
can you see those files?
immich_microservices:
Yes everything is ok with the mounting point
(sorry I didn't have time to send the command to check if mountpoint is ok 🙂 )
same on immich_server it's works
Yes, it looks like an access problem, but everything seems fine.
I think I have a good part of my photos in offline paths mode.
I have a backup from yesterday before the full rescan, I'll try to restore it and restart the jobs.
Woo
strange
Are you using CIFS mount?
Hum I think no, I have this complexe set-up :
ZFS dataset > mount on my physical server > mount into an LXD container > mount into my immich Docker containers
I think this is pretty standard, you are using Promox I assume?
No, everything is done manually and globally managed by ansible
nice
Try mount a small subset of your gallery to test first
good idea 🙂
Everything went fine on my old files until 2020 and then I let it run until 2023 and it started again with the same mistake.
For the record, I started from scratch and deleted all my dockers and data.
Could you try figuring out the what assets these ids belong to and specifically remove those?
So basically use the first query and instead of
originalFileName you use idWith pleasure, I was just wondering how to find the asset that's causing the problem.
Ah nice. I hope the guide helps with that then. If you've got any questions, feel free to ask :)
Everything's ok now! Thank you very much for all your help!
I don't know if there's a way to "close" but I've added the smiley ✅
Nice. Well done!
I can close this if you like