DNS records cannot take effect

I have newly added a site, the nameservers are set, the status in Cloudflare is GREEN TICK. I have set the dns records in CF. But there is no dns records while nslookup, and SSL free certificates are not generated automatically(hanging in PENDING status). Also cannot resolve the url is set to be resolved in CF. Please help. The sites was added in yesterday during the failure of CF.
7 Replies
Amos
AmosOP15mo ago
zone_id: 38bf58cf7e4a8e9dd8c4423926396a4a
Chaika
Chaika15mo ago
There's an active incident here about new zones: https://www.cloudflarestatus.com/incidents/k27bk6fc4n14 If you can share the domain name, it would be helpful as well, other errors such as dnssec errors could be causing issues
jak
jak15mo ago
I'm having same issue tacticalprintworks.uk I am trying to launch my new shop but it won't resolve with CF nameservers
Chaika
Chaika15mo ago
As long as ivy and hank are the nameservers Cloudflare told you to use (you can double check under DNS -> Records -> scroll down to Cloudflare Nameservers), then that doesn't look like an issue on your end, related to https://www.cloudflarestatus.com/incidents/k27bk6fc4n14
jak
jak15mo ago
It's a new domain
Chaika
Chaika15mo ago
I understand that, the dns servers returning refused can either happen because they're not the ones Cloudflare assigned you, or because of the incident linked above. I would double check that they are the ones Cloudflare gave, it's the only thing you can do about it right now anyway, otherwise it's most likely the incident linked above
jak
jak15mo ago
Ok thanks

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