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Immich•2y ago
WiZaR5789

Problem with the web version of the application

Hello, my gallery looks like this screenshot, my docker-compose and env can be found on the another screenshot(due to character limit). I will only add that the iPhone application has no problems with loading photos, but I am also aware that I have a local copy of all photos there. Do you guys have any ideas why this is happening?
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46 Replies
WiZaR5789
WiZaR5789OP•2y ago
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bo0tzz
bo0tzz•2y ago
Have you only just uploaded a bunch of files, or have they been in Immich for a while? Check the admin panel to see whether it's still processing thumbnails and such
WiZaR5789
WiZaR5789OP•2y ago
Not really, all actions in the admin panel are completed. Files from the iPhone were uploaded over an hour ago.
MarcMK
MarcMK•2y ago
Took about 4hrs for me to process 30k images
bo0tzz
bo0tzz•2y ago
Are there any errors in the container logs?
WiZaR5789
WiZaR5789OP•2y ago
In which container should I look for errors? in my case 2.5k photos i7-8700 as the brains of the operation Could you take a look at my configuration because I did some digging while browsing github and I don't know if I made a mistake there ? and I forgot that when I click on a particular photo, it doesn't load either, but I can download it so it doesn't look like a permission problem
MarcMK
MarcMK•2y ago
Doesnt look wrong to me, but you can run docker compose logs -f to see the logs of the containers
WiZaR5789
WiZaR5789OP•2y ago
So logs looks like this
WiZaR5789
WiZaR5789OP•2y ago
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MarcMK
MarcMK•2y ago
looks like you missed the .env file during setup
WiZaR5789
WiZaR5789OP•2y ago
To be honest, I did it using portainer, so I don't know what could be wrong. Additionally, how were the files saved in the place indicated in data.env if there is no access to it according to you?
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MarcMK
MarcMK•2y ago
Ahh you specified them seperately, ic
WiZaR5789
WiZaR5789OP•2y ago
o I think you're starting to understand my config, any thoughts?
MarcMK
MarcMK•2y ago
yea Never used portainer, but doesnt look inherently wrong to me But somehow the Immich container never read those vars Are you sure its called stack.env?
WiZaR5789
WiZaR5789OP•2y ago
this is what it looks like when looking at some random guide on the internet
WiZaR5789
WiZaR5789OP•2y ago
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MarcMK
MarcMK•2y ago
I think the problem is, that the file you're referencing is called sth else
WiZaR5789
WiZaR5789OP•2y ago
I don't quite understand what you're talking about, can you tell me a little more?
Alex Tran
Alex Tran•2y ago
please check out mount if you can see it in the server container
MarcMK
MarcMK•2y ago
You're including a file called stack.env, but im not sure if that exists. maybe its called something else
Alex Tran
Alex Tran•2y ago
Also your docker-compose screenshot is quite small, I can't make out the content Can you post the file content instead? or upload the file
WiZaR5789
WiZaR5789OP•2y ago
yep give me a second
WiZaR5789
WiZaR5789OP•2y ago
These are my configuration files, of course, where the word "secret" appears, there is normal data in the normal configuration.
WiZaR5789
WiZaR5789OP•2y ago
I based my configuration exactly on this post
Alex Tran
Alex Tran•2y ago
this is not related to the issue but machine learning doesn't need those volumes to be mounted
WiZaR5789
WiZaR5789OP•2y ago
I guess I'm too new to the topic to understand what you wanted to say here, but ok 🥲
Alex Tran
Alex Tran•2y ago
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Alex Tran
Alex Tran•2y ago
you don't need these in machine-learning
WiZaR5789
WiZaR5789OP•2y ago
ohh ok. I'm already deleting it
Alex Tran
Alex Tran•2y ago
Can you perform the command lsblk on your system and post the output here Hmm, your container cannot read the .env file information somehow
WiZaR5789
WiZaR5789OP•2y ago
You won't see these disks defined in stack.env here because they are disks mounted from my NAS using autofs, however, I assure you that docker has access to them, arguing that immich nicely copied the files from the iPhone to this NAS disk.
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Alex Tran
Alex Tran•2y ago
Did you mount any disk to the /mnt/Apps? becasue I don't see it get mounted in your filesystem here
WiZaR5789
WiZaR5789OP•2y ago
look at this
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Alex Tran
Alex Tran•2y ago
can you go into /mnt/Apps/Immich and perform ls?
WiZaR5789
WiZaR5789OP•2y ago
sure
WiZaR5789
WiZaR5789OP•2y ago
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WiZaR5789
WiZaR5789OP•2y ago
when it comes to permissions it looks like this
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Alex Tran
Alex Tran•2y ago
ok so the directory get created
WiZaR5789
WiZaR5789OP•2y ago
Yes, there are even photos sent from an iPhone there
Alex Tran
Alex Tran•2y ago
Did you change this recently after the initial setup? is there anything in /mnt/Apps/Immich-Cache/thumbs/?
WiZaR5789
WiZaR5789OP•2y ago
only one file
WiZaR5789
WiZaR5789OP•2y ago
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WiZaR5789
WiZaR5789OP•2y ago
one folder and one file
WiZaR5789
WiZaR5789OP•2y ago
oh shit it started working after removing these lines from machine lerning, It just started generating thumbnails again and it works now.
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WiZaR5789
WiZaR5789OP•2y ago
I will let you know if everything works when the generation process is completed It seems that after all background processes have been completed, the app is now working properly. Thanks for your help guys.

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