Problem with the web version of the application
Hello, my gallery looks like this screenshot, my docker-compose and env can be found on the another screenshot(due to character limit). I will only add that the iPhone application has no problems with loading photos, but I am also aware that I have a local copy of all photos there. Do you guys have any ideas why this is happening?


46 Replies

Have you only just uploaded a bunch of files, or have they been in Immich for a while?
Check the admin panel to see whether it's still processing thumbnails and such
Not really, all actions in the admin panel are completed. Files from the iPhone were uploaded over an hour ago.
Took about 4hrs for me to process 30k images
Are there any errors in the container logs?
In which container should I look for errors?
in my case 2.5k photos i7-8700 as the brains of the operation
Could you take a look at my configuration because I did some digging while browsing github and I don't know if I made a mistake there ?
and I forgot that when I click on a particular photo, it doesn't load either, but I can download it so it doesn't look like a permission problem
Doesnt look wrong to me, but you can run
docker compose logs -f
to see the logs of the containersSo logs looks like this

looks like you missed the
.env
file during setupTo be honest, I did it using portainer, so I don't know what could be wrong. Additionally, how were the files saved in the place indicated in data.env if there is no access to it according to you?

Ahh you specified them seperately, ic
o I think you're starting to understand my config, any thoughts?
yea
Never used portainer, but doesnt look inherently wrong to me
But somehow the Immich container never read those vars
Are you sure its called
stack.env
?this is what it looks like when looking at some random guide on the internet

I think the problem is, that the file you're referencing is called sth else
I don't quite understand what you're talking about, can you tell me a little more?
please check out mount if you can see it in the server container
You're including a file called
stack.env
, but im not sure if that exists. maybe its called something elseAlso your docker-compose screenshot is quite small, I can't make out the content
Can you post the file content instead? or upload the file
yep give me a second
Also, did you follow the example from here?
https://github.com/immich-app/immich/discussions/2110#discussioncomment-5477767
These are my configuration files, of course, where the word "secret" appears, there is normal data in the normal configuration.
I based my configuration exactly on this post
this is not related to the issue but machine learning doesn't need those volumes to be mounted
I guess I'm too new to the topic to understand what you wanted to say here, but ok 🥲

you don't need these in machine-learning
ohh ok. I'm already deleting it
Can you perform the command
lsblk
on your system and post the output here
Hmm, your container cannot read the .env file information somehowYou won't see these disks defined in stack.env here because they are disks mounted from my NAS using autofs, however, I assure you that docker has access to them, arguing that immich nicely copied the files from the iPhone to this NAS disk.

Did you mount any disk to the
/mnt/Apps
?
becasue I don't see it get mounted in your filesystem herelook at this

can you go into
/mnt/Apps/Immich
and perform ls
?sure

when it comes to permissions it looks like this

ok so the directory get created
Yes, there are even photos sent from an iPhone there
Did you change this recently after the initial setup?
is there anything in
/mnt/Apps/Immich-Cache/thumbs/
?only one file

one folder and one file
oh shit it started working after removing these lines from machine lerning, It just started generating thumbnails again and it works now.

I will let you know if everything works when the generation process is completed
It seems that after all background processes have been completed, the app is now working properly. Thanks for your help guys.