Cannot add custom domain after removing from one pages project, and attempting to add to another
I was attempting to point our production name (www.rhone.com) from one pages project to another by deleting the custom domain in one and adding to the next. The request seemed to have issues and the page froze, and now it seems the custom domain is still stored somewhere as it won't let me add it anywhere.
5 Replies
On with chat now but hoping someone here might have a suggestion as my site is down right now
If you're on live chat, they should be able to help you fine.
Right now it looks like www.rhone.com just isn't pointed at anything/no record for it exists, usually switching is simple as deleting from the old pages project and adding to the new.
Btw make sure you have zone hold disabled if you're Enterprise
Yeah it went smooth when I did it 2 weeks ago but something seems to have tripped up this time.
Looks like you just ended up going with a redirect and getting it setup on the apex/root domain, I assume solved
We will still want to get back on www so the issue persists but we have a temporary workaround.