After migrating a pages project to a new account, the subdomain never gets validated

I had to migrate a pages project ( info.annuitygeneral.com ) to another account, as there is no migration tool. I first deleted the pages project in the old account. Then re-created and re-deployed the project in the new account. As I previously deleted the old project, I was able to create the new project in the new account with the same name (and url) than the previous one. The problem was that after adding the domain ( info.annuitygeneral.com ) configuration, it never gets validated. The CNAME record is the same for the new project than the old project. I haven't changed the CNAME record and it was previously working, so, I don't understand why it stopped working.
No description
9 Replies
1.1.1.1
1.1.1.111mo ago
DNS over Discord: AAAA records
info.annuitygeneral.com AAAA @1.1.1.1 +noall +answer +short
annuity-general-info.pages.dev.
2606:4700:310c::ac42:2d1d
2606:4700:310c::ac42:2ee3
annuity-general-info.pages.dev.
2606:4700:310c::ac42:2d1d
2606:4700:310c::ac42:2ee3
diggy diggy hole
Hello, I’m Allie!
Does it fix anything if you remove/re-add the CNAME?
Nico Cisco
Nico Cisco11mo ago
I will try to do it, I really don't have control of the domain, I'll ask the person in changed to do it. But, should it make a change?. Shouldn't the CNAME record have the same value?.
Hello, I’m Allie!
Yeah, I'm just wondering if it got stuck for some reason.
Nico Cisco
Nico Cisco11mo ago
I'll try to do it and then report. I have also to migrate another page, what would be the recommended way to do so? (keeping the same domain)
Hello, I’m Allie!
I don't think there is a specific recommendation for cross-account moves atm, but checking with someone just to make sure it is possible
Nico Cisco
Nico Cisco11mo ago
Ok, thanks for the help!
Hello, I’m Allie!
It definitely should be possible, but if it continues to hang, I'll try to see if there is something else to do
Nico Cisco
Nico Cisco11mo ago
Is there a way to reduce the downtime to a minimum?. Because Cloudflare won't allow me to add the domain to the new project if the old project has it. But, if I remove the domain from the old project, I'll get downtime until the CNAME record is changed.
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