anyone can help me with cloudflare pages i am trying to add CNAME but getting error inactive(error)
15 Replies
Thanks for including your domain. How long ago did you add the other two active custom domains?
2 month ago i added two active one now i am adding it is giving error
@Chaika why this is happening , and how i can solve this issue.
Pages isn't great at exposing errors, it looks like your domain got banned though:
The hostname is part of a banned domain. This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.Do you have any outstanding invoices or bills in your Cloudflare account? sometimes it's as simple as that
This is not the issue of associations if if i want to add any subdomain whatever the name i am getting same error
Yea, that ban affects for your entire domain
Then why two is active?
You added them before it was added, is what I presume
I would check this first:
Do you have any outstanding invoices or bills in your Cloudflare account? sometimes it's as simple as that
I don't have paid plan
Currently in cloudflare
I purchased domain from godaddy and transfer it to cloudflare and added cname
And now getting issue with adding CNAME
I see. Well, I would send that abuse inbox an email then and they should tell you how to proceed.
Ok, for now what i have to do?
The hostname is part of a banned domain. This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.
I am not a enterprise customer
Right, so you follow the 'Otherwise..." part
Bans on domains can happen for a multitude of reasons, from billing issues, containing specific terms, etc. Only T&S can clarify exactly why it happened and lift it. If you tried readding your domain to Cloudflare or readding those custom domains, it wouldn't let you, ban happened sometime after it seems. All I can see is that your domain isn't allowed to be added custom hostnames/domains for
@Chaika
Hi,
I mailed to this email
[email protected] but i have't received any update from or reply from cloudflare it's been 24hrs.
also i updated billing and now i am getting below issue.
from last 20hrs it is in initializing stage and rest are not in verifying stage any subdomain i add except reliance.staging and ongc.staging it goes to verifying stage, and if i delete and reliance.staging and ongc.staging and add again it again goest to initializinng and stucks at that screen.
Cloudflare is facing downtime for few of the services, expect it to be fixed soon.
Check status on https://cloudflarestatus.com/
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