Why am I either stuck on black screen or frozen home page?

Every time I open my valorant it either loads into the home page but its frozen, I can still interact and the audio works but its stuck on the home page. Or the screen is just black but I can still hear the audio.
4 Replies
tobi
tobi12mo ago
im having this problem rn, have you figured out a way to fix it?
Deleted User 6b2eff0
I couldn’t find a way so I had to hard wipe my windows keeping my files though. And start with a new windows and redownload it It was because of some windows updates that couldn’t happen because of some issues.
tobi
tobi12mo ago
ohh my problem got fixed in another way idk if itt makes a difference but i had the hdmi connected on the motherboard(?) and i realized i had another hdmi spot on my graphics card and plugged it in there and it worked
SigmaAdas
SigmaAdas12mo ago
got u bro, for me the loading screen didnt even load it was a connection issue it might be the same for you so what u need to do is: 1) First please disable IPv6 2) Switching to a public DNS may resolve the issue you are experiencing 3) To resolve any conflicts from your network and to clear any corrupted data remaining reset your network settings and release/renew your IP. Follow these steps: 1) Open Start Menu 2) Type cmd and run it with administrator permissions 3) type the following commands: netsh winsock reset and press Enter. netsh int ip reset and press Enter. ipconfig /release and press Enter. ipconfig /renew and press Enter. ipconfig /flushdns and press Enter. 4) update your network adapter to the latest version
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