Remix app tutorial example giving 522

Hello! I followed this tutorial: https://developers.cloudflare.com/pages/framework-guides/deploy-a-remix-site/ I am able to visit the app I created via the my-remix-app.pages.dev link, but when I set up my custom domain, I get a 522 error. I have the following CNAME records added to my custom domain: - CNAME | my-domain.com | my-remix-app.pages.dev - CNAME | www | my-remix-app.pages.dev Any help would be greatly appreciated!
Deploy a Remix site · Cloudflare Pages docs
Remix is a framework that is focused on fully utilizing the power of the web. Like Cloudflare Workers, it uses modern JavaScript APIs, and it places …
19 Replies
Chaika
Chaika14mo ago
Did you manually add the CNAMEs, or did you add the custom domains via the Custom Domains tab of Pages? https://developers.cloudflare.com/pages/platform/custom-domains/
Custom domains · Cloudflare Pages docs
When deploying your Pages project, you may wish to point custom domains (or subdomains) to your site.
Rvngizswt
RvngizswtOP14mo ago
I originally did it via the Custom Domains tab, but when that failed I created my own.
Chaika
Chaika14mo ago
It needs to be via the Custom Domains tab. Creating them manually won't work. What issue did you have via the Custom Domains tab?
Rvngizswt
RvngizswtOP14mo ago
Okay, I cleared everything and re-created one record via the Custom Domains tab. When I try to visit my domain, I get Connection Timed out (522)
Chaika
Chaika14mo ago
It'll take a second to verify. What do you see under the Custom Domains tab now? It should show the status next to it
Rvngizswt
RvngizswtOP14mo ago
Inactive (Error)
Chaika
Chaika14mo ago
What's the custom domain you're trying to add (uncensored - can DM if you want)
Rvngizswt
RvngizswtOP14mo ago
leo-games.com
Chaika
Chaika14mo ago
hmm, I don't see anything immeditally wrong with it. I was just going through https://developers.cloudflare.com/pages/platform/debugging-pages/#missing-caa-records if you were curious, your CAA records are fine, and nothing blocking http validation. If you go to your audit log (Manage Account -> Audit Log), and you search for your pages.dev (xxx.pages.dev) in the Domain, and click "Search", do you see something like "Pending to Blocked" or "Pending to Active".
Rvngizswt
RvngizswtOP14mo ago
Yes, I see "pending to blocked" followed by a "ordered", and "deployed"
Chaika
Chaika14mo ago
Thanks, well we know the certificate is fine and deployed, it's just the Custom Hostname itself being blocked. What do you see if you expand the Pending to Blocked Event? (any zone ids/etc are fine to show, not secrets, just identifiers)
Rvngizswt
RvngizswtOP14mo ago
{
"certificate_id": "03477781-d5e2-424e-bd38-b13a1ac0ed81",
"hostname": "www.leo-games.com",
"id": "7af8df57-56a0-4819-af57-3a710c103b81",
"status": "blocked",
"zone_id": "45da6a2ed6a88280e67bf64109ebc348"
}
{
"certificate_id": "03477781-d5e2-424e-bd38-b13a1ac0ed81",
"hostname": "www.leo-games.com",
"id": "7af8df57-56a0-4819-af57-3a710c103b81",
"status": "blocked",
"zone_id": "45da6a2ed6a88280e67bf64109ebc348"
}
as the new value
Chaika
Chaika14mo ago
Thanks. My understanding is usually this means Trust and Safety has blocked your domain. Not necessarily due to anything you did, could be keywords, automatic stuff, etc. I'll ask someone from CF to Verify though. Cloudflare Pages doesn't do a great job of exposing these errors at the moment sadly
Rvngizswt
RvngizswtOP14mo ago
Interesting Only thing that is on it now is that sample code Thanks for all your help!
Chaika
Chaika14mo ago
A helpful Cf Employee returned:
The hostname is part of a banned domain. This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.
To save you an email, it can also be due to billing issues, if you have any unpaid/overdue invoices with Cloudflare
Rvngizswt
RvngizswtOP14mo ago
This is a brand new domain, I'm very confused by this response. Thank you for reaching out to them! Guess I have some emails in my future.
Chaika
Chaika14mo ago
New to you, not new in general. It's got a history looks like
No description
Chaika
Chaika14mo ago
Something you have inherited perhaps
Rvngizswt
RvngizswtOP14mo ago
Oh interesting guess I'll have to come up with a new name for my streaming lol
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