iPhone HDR washed out

Hey, is the fact that HDR iOS are washed out on upload still a known issue or is it a regression? For some reason I thought that issue was fixed (or feature was added, depending on your viewpoint) already
8 Replies
Alex Tran
Alex Tran2y ago
Video, correct?
davak72
davak72OP2y ago
Yup! I think a long time ago it was Live Photos?
Alex Tran
Alex Tran2y ago
For video, HDR content is displayed based on the video player, and the one that the mobile app uses doesn't handle HDR content
davak72
davak72OP2y ago
Ohhhh! So the files are fully backed up still? That’s a relief!!
Alex Tran
Alex Tran2y ago
Correct If you play the video on Safari, it will show HDR content
davak72
davak72OP2y ago
Thanks!! I thought they looked fine on my laptop’s Chrome
sogan
sogan2y ago
if you have tone-mapping enabled, transcoding will map the hdr to sdr so it looks normal on clients without hdr. but this only applies to videos that are transcoded after this was added.
davak72
davak72OP2y ago
Oooh, that’s an awesome set of options. Thanks!

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