Cloudflare Developers•15mo ago

Error configuring Cloudflare Pages custom domain

I set up a custom domain on Cloudflare Pages, but when I access the address, an ERR_SSL_VERSION_OR_CIPHER_MISMATCH error is returned. The pages.dev address works, but the domain does not. https://redelimpanome-parceiros-app.pages.dev https://parceiro.redelimpanome.com.br

15 Replies

Soham•15mo ago

heh, cloudflare is marking it as malware for me try set the ssl to full(strict) in the domain settings

LucasOP•15mo ago

@Soham my domain is not hosted on Cloudflare. How do I do that?

Cyb3r-Jak3•15mo ago

It can take some time for the SSL certificate to be provisioned for a custom domain. Does it show as active?

LucasOP•15mo ago

@Cyb3r-Jok3, it's been two days and nothing. Shows Inactive (Requires DNS setup)

Soham•15mo ago

where is your domain hosted on?

LucasOP•15mo ago

Hostinger

Soham•15mo ago

are your nameservers on cloudflare?

LucasOP•15mo ago

The domain is in the name of a client. But I believe it's on Hostinger too.

Soham•15mo ago

did you add the dns record for the website?

LucasOP•15mo ago

Yes. If I run nslookup parceiro.redelimpanome.com.br 1.1.1.1 I have the following output:

Server:         1.1.1.1
Address:        1.1.1.1#53

Non-authoritative answer:
parceiro.redelimpanome.com.br   canonical name = redelimpanome-parceiros-app.pages.dev.
Name:   redelimpanome-parceiros-app.pages.dev
Address: 172.66.44.155
Name:   redelimpanome-parceiros-app.pages.dev
Address: 172.66.47.101
Name:   redelimpanome-parceiros-app.pages.dev
Address: 2606:4700:310c::ac42:2c9b
Name:   redelimpanome-parceiros-app.pages.dev
Address: 2606:4700:310c::ac42:2f65

Server:         1.1.1.1
Address:        1.1.1.1#53

Non-authoritative answer:
parceiro.redelimpanome.com.br   canonical name = redelimpanome-parceiros-app.pages.dev.
Name:   redelimpanome-parceiros-app.pages.dev
Address: 172.66.44.155
Name:   redelimpanome-parceiros-app.pages.dev
Address: 172.66.47.101
Name:   redelimpanome-parceiros-app.pages.dev
Address: 2606:4700:310c::ac42:2c9b
Name:   redelimpanome-parceiros-app.pages.dev
Address: 2606:4700:310c::ac42:2f65

Could it be something in the SSL configuration where the domain is hosted?

Soham•15mo ago

yeah probably

Chaika•15mo ago

You have CAA records created for your domain:

; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;redelimpanome.com.br.          IN      CAA

;; ANSWER SECTION:
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "letsencrypt.org"
redelimpanome.com.br.   14400   IN      CAA     0 issue "digicert.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "letsencrypt.org"
redelimpanome.com.br.   14400   IN      CAA     0 issue "comodoca.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "digicert.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "comodoca.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "globalsign.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "sectigo.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "sectigo.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "globalsign.com"

; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;redelimpanome.com.br.          IN      CAA

;; ANSWER SECTION:
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "letsencrypt.org"
redelimpanome.com.br.   14400   IN      CAA     0 issue "digicert.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "letsencrypt.org"
redelimpanome.com.br.   14400   IN      CAA     0 issue "comodoca.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "digicert.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "comodoca.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "globalsign.com"
redelimpanome.com.br.   14400   IN      CAA     0 issue "sectigo.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "sectigo.com"
redelimpanome.com.br.   14400   IN      CAA     0 issuewild "globalsign.com"

but you're missing pki.google, which Pages will use (Pages will randomly pick Let's Encrypt or Google)

example.com.            300     IN      CAA     0 issue "pki.goog; cansignhttpexchanges=yes"
example.com.            300     IN      CAA     0 issuewild "pki.goog; cansignhttpexchanges=yes"

example.com.            300     IN      CAA     0 issue "pki.goog; cansignhttpexchanges=yes"
example.com.            300     IN      CAA     0 issuewild "pki.goog; cansignhttpexchanges=yes"

https://developers.cloudflare.com/pages/platform/debugging-pages/#missing-caa-records

LucasOP•15mo ago

@Chaika are they simple DNS records that I can add to the hosting provider? Another thing: I created another application on the same domain, but with a different subdomain and it worked normally. admin.redelimpanome.com.br

Chaika•15mo ago

are they simple DNS records that I can add to the hosting provider?

Yup

admin.redelimpanome.com.br

If you click on cert details, you can see it's a Let's Encrypt cert. You just got lucky, is all. Pages will use either Google or Let's Encrypt, it just picked Google for the other one and failed, is likely what happened

LucasOP•15mo ago

@Chaika Thanks. I'll try to add them and test again. @Chaika , thanks. I added the records and it worked

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Error configuring Cloudflare Pages custom domain