iOS photo loading problem
Good afternoon, I still have the same problem that I posted here a while ago. The issue is that Immich's automatic loading only loads jpg, when in reality it should load the original format of the .heic file. Any suggestion
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are those assets has the cloud with check mark in it?
yes of course
Can you take a screenshot of the setting page > advanced section on the mobile app?


You have alaways loding remote enable
please disable that

ah you are talking about the image are being upload as JPEG instead of HEIC
I still don't have the answer for that
I wonder if the your phone has some post processing automatically when the image is taken
Ah, bad luck. No, because from another application it does upload the .heic files along with the .mov

but when I use the Immich application for automatic copy it does not do so, it uploads a jpg file